Xoriant Customer Success, Service & Operations Department Salaries in Navi Mumbai

Likes

I have been approved wrh. There has been no salary cut and I am provided with work during this pandemic. I was on bench and was relieved that I got some work to do and save my employment in this challenging time.

Dislikes

I wish there were more support projects where employees like me can fit in over a period of long service.

Likes

...agues and manager. The company encourages creative problem solving and new idea. The salary and benefits packages are competitive compare to the industry standard . Also understands the importance of maintaining a healthy work life balance and offers flexible working hours and remote work options.

Dislikes

Sometimes there is communication gaps between teams or departments which may leads to confusion and inefficiency.

Likes

- Flexible work hours - Appreciation and acknowledgement from clients highlighted by manager - Fixed Salary

Dislikes

- Promotion/ appraisal not so good - Notice Period increased to 3 months - Monthly allowances reduced - No bench policy - Mediclaim don't reimburse OPD claims - Employee referral program is not good

Likes

At Xoriant, I enjoy the collaborative and focus on innovation. The company promotes professional growth by offering opportunities to take on challenging projects and enhance skills. There is a strong sense of team work and, Xoriant provides values to work-life balance, making it ideal place to grow and contribute.

Dislikes

At Xoriant, the primary concern is lack of substantial salary hikes and incentives. While the company offers a stable work environment, the annual hikes are often below market standard. Since I joined last two years I haven't seen any yearly celebration by company which should be organize most of the mid size company.

Likes

Hybrid Work Policy: Two work-from-home each week is a blessing-especially in cities like Mumbai and Bangalore, where peak-hour commutes feel like participating in a survival show. That said, some of my friends in other organization enjoy a full choice of work from home or office. No restrictions! Imagine the productivity (and Sanity) saved without having to battle the public transport jungle every other day.

Dislikes

...eenacment of colonial rule. Job Security? Respect? Peaceful weekends? Forget it. The moment your project ends, you're suddenly "on borrowed time", given a month to pack up, with only basic pay to cling to. Three-Month Notice Period (But not for Them): When you want to leave, you are shackled with a three-month notice period. But if company decides it's time for you to go? Boom-one month, and you are out. The irony is painful. Add to this the cost of living in cities like Mumbai, where your "generous" basic pay does not even cover a month's rent. It's like being handed an umbrella during a hurricane: mostly useless. Job Security is Now a Punchline: Years of dedication, countless hours of hard work, and you are still just "a resource." If you dare to ask HR for support, good luck getting a reply. The only time you hear from them is when they want you to resign, and even then, they will throw in threats about your full-and-final settlement and experience certificate for good measure. HR: The Phantom Department: Want to explore new projects or technologies? Dream on. Your career path is entirely dictated by client whims, while HR conveniently vanishes. The moment you hear from HR or RMG, you know it's the "last call." People literally dread picking up their phones-it's like a horror movie plot, expect here, the monster is the call telling you to resign. General Observations I have spent over a decade at this company, and it is heartbreaking to see how things have deteriorated since the acquisition. Good, loyal employees are being pushed out like old furniture while management looks on, laughing from their cabins. If you are still here, my advice? Do not wait to be the next casualty. Jump ship, the moment you get an opportunity. Advice to Job Seekers Thinking about joining? Don't let the shiny marketing campaigns on Linkedin fool you. Mental peace is priceless, and this company's toxic culture will rob you of it. Even if other organization offer less compensation, you will be better off in the long run. TCS, HCL-heck even a startup with decent policies- will feel like paradise compared to this mess. In summary, Xoriant might have a few perks, but the downsides will leave you wishing you'd chosen differently.