WHSmith Senior Customer Service Associate Salaries by 4 Employees (Updated 2025)

3 - 5 years exp.

₹1.8 Lakh - ₹2.2 Lakhs

Low Confidence

Salary of majority employees

40% less than the average Senior Customer Service Associate Salary in Retail Companies for 3 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr
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Merchandising, Retail & eCommerce Senior Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.4 L/yr

Last Updated: 14 Dec 2023

Companies similar to WHSmith for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Senior Customer Service Associate Salary 2 - 6 years exp. (107 salaries)	₹1 L/yr - ₹3 L/yr 8% less
Shoppers Stop Senior Customer Service Associate Salary 2 - 7 years exp. (5 salaries)	₹1.8 L/yr - ₹3.2 L/yr 27% more
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Aditya Birla Fashion and Retail Senior Customer Service Associate Salary 2 - 8 years exp. (6 salaries)	₹2.3 L/yr - ₹4 L/yr 39% more
Metro Cash & Carry Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹1 L/yr - ₹3.3 L/yr 4% less
Lifestyle Senior Customer Service Associate Salary 3 - 5 years exp. (5 salaries)	₹1.3 L/yr - ₹2 L/yr 16% less
Landmark Group Senior Customer Service Associate Salary 5 - 8 years exp. (4 salaries)	₹1 L/yr - ₹5.8 L/yr 123% more
Vishal Mega Mart Senior Customer Service Associate Salary 0 - 3 years exp. (3 salaries)	₹1.1 L/yr - ₹2.1 L/yr 19% less

Senior Customer Service Associate salary at WHSmith ranges between ₹1.8 Lakh to ₹2.2 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 4 latest salaries received from various employees of WHSmith.

Experience wise WHSmith Senior Customer Service Associate salaries

Last Updated: 14 Dec 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	₹0.8 L/yr - ₹2.2 L/yr
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5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.4 L/yr

Similar Designation salaries in WHSmith

Customer Service Associate Salary

(29 salaries)

₹1.1 L/yr - ₹3.2 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Customer Service Executive Salary

(5 salaries)

₹1.5 L/yr - ₹2.75 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.2 L/yr - ₹1.5 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹1.4 L/yr - ₹1.8 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹2.4 L/yr - ₹3.1 L/yr

Back Office Executive Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Operations Manager Salary

(3 salaries)

₹6 L/yr - ₹24 L/yr

Team Lead Salary

(4 salaries)

₹2.4 L/yr - ₹2.63 L/yr

Salary related reviews for WHSmith

2.6

Rated by 3 employees for salary & benefits

Customer Service Associate in New Delhi

Sales & Business Development Department

4.0

• posted on 01 Nov 2018

4.0

for Salary and Benefits

Likes

Salary Is credit in account at time,and our team was good and help each ether, H.R and Senior department also good...

Dislikes

Some people jealous to other person and do the complain from 0senior on the Small mistake.

Operations Manager in New Delhi

Full Time

Sales & Business Development Department

5.0

• posted on 17 Dec 2024

5.0

for Salary and Benefits

Likes

I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!

Dislikes

I work in whsmith last 10 years but I haven't any negative feedback back because company give me Lot of experience but one thing is there is no job secure in last 1 year..

Whsmith Shop At Amity University in Noida

Full Time

Other Department

1.0

• posted on 31 Aug 2024

1.0

for Salary and Benefits

Likes

Calaster manager (Mr govinda bhadana) & senior csa behaviour not god ye dono mil k girls staff ko harrasment krte h or torcher mentally disturb krte h taki female staff apne aap resign likh de personal torcher krte h

Dislikes

👎👎

Customer Service Agent in New Delhi

Administration & Facilities Department

4.0

• posted on 05 Jan 2020

4.0

for Salary and Benefits

Likes

Who wants to start their career in the retail industry, it's a best place for fresher. You get a better experience of management, teamwork, expensive, services and many more.

Dislikes

Sometimes, I have to word 12-13 hours straight in a day and with a rotational shift, it quite difficult to manage your daily routine. Also, there is no on-job training for fresher.

Team Lead Operations

Merchandising, Retail & eCommerce Department

4.0

• posted on 16 Mar 2018

3.0

for Salary and Benefits

Likes

I worked here 6 yrs all were goood when it was startd but aftr 2 015 whn new HR dprtmnt and new staff came then company repo n status was vry poor. I learned many things from here . Due to some reason i resigned from here and most important thing some seniors are reslnsbl fr dis. Nywys i knw its a frmlty frm ur side No meaning for dis feedback mail. Thanks

Dislikes

Partiality n HR department are fake n moneyminded

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a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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WHSmith Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at WHSmith?

Senior Customer Service Associate salary at WHSmith in India ranges between ₹1.8 Lakhs to ₹2.2 Lakhs for experience between 3 years to 5 years. According to our estimates it is 40% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 4 latest salaries received from various employees of WHSmith India.

How does the salary of a Senior Customer Service Associate at WHSmith India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at WHSmith is 40% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than WHSmith to a Senior Customer Service Associate in India?

Landmark Group Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.8 Lakhs per year
Aditya Birla Fashion and Retail Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.0 Lakhs per year
Shoppers Stop Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.2 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to WHSmith in India?

Metro Cash & Carry Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.3 Lakhs per year
Reliance Retail Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.0 Lakhs per year
Lifestyle Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹2.0 Lakhs per year
Vishal Mega Mart Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹2.1 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at WHSmith in India?

The estimated take-home salary of a Senior Customer Service Associate at WHSmith ranges between ₹14,122 per month to ₹15,614 per month in India. The take-home salary calculation is based on the average WHSmith Senior Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹2.2 Lakhs per year for employees with experience between 3 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at WHSmith?

According to AmbitionBox, 100% of the WHSmith Senior Customer Service Associates reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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WHSmith Senior Customer Service Associate Salaries

WHSmith Senior Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹2.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 WHSmith latest salaries received from various employees of WHSmith.