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WHSmith

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4.3

based on 81 Reviews

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WHSmith Customer Service Associate Reviews

Updated 24 Mar, 2024
Overall Rating
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4.0/5
based on 12 reviews

Rating distribution

Category Ratings

3.9

Job security

3.9

Skill development

3.9

Work satisfaction

3.6

Promotions

3.5

Company culture

3.4

Salary

3.3

Work-life balance

What employees say about WHSmith?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

71% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

1 reviews

4.4
male

Rated by Men

9 reviews

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12 reviews found

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Top WHSmith Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What the difference between online marketing and offline marketing?
View answers (2)
asked in Customer Service Associate interview
Q2. What is modern and traditional marketing?
View answer (1)
asked in Customer Service Associate interview
Q3. What is sales?
View answer (1)
asked in Customer Service Associate interview
Q4. What is marketing.?
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at WHSmith

People also ask about WHSmith's Customer Service Associates

How is WHSmith to work for?
WHSmith is rated 4.0 out of 5, based on 12 reviews by employees on AmbitionBox. WHSmith is known for Job security which is rated at the top and given a rating of 3.9. However, Work-life balance is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at WHSmith read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WHSmith?
According to AmbitionBox ratings, WHSmith employees rate its salary and benefits as 3.4 out of 5. You can know more about WHSmith Salaries at AmbitionBox
How is the work culture at WHSmith?
Work culture is rated 3.5 at WHSmith by 12 employees. While job security is rated 3.9 and work-life balance is rated 3.3 at WHSmith. Read detailed reviews by employees of WHSmith on AmbitionBox.

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WHSmith Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 WHSmith reviews submitted by WHSmith employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WHSmith is the right company for you. 74% of employees reported the worki...ng days at WHSmith as Rotational Shift. 50% employees reported the work timings at WHSmith as Flexible timing. Read more
WHSmith Customer Service Associate Salary
based on 27 salaries
₹1.1 L/yr - ₹3 L/yr
41% less than the average Customer Service Associate Salary in India
View more details
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