Wakefit Senior Customer Care Associate salaries in India

Likes

Makes sense when you are utilised at full potential with highest possible flexibility it help you grow knowledge of End to End company operations

Dislikes

...work life balance, Terrible higher management support Horrible dirty politics Worst compensation and appraisal They make you extend and sacrifice your offs for work Cheap and low category Managers No recognition for hard work Pathetic tolerance and Empathy towards human personal issues, Won’t allow Sick leaves They hire for season in sale times then until next year July they torture you so much that you should forcefully resign. No Professional Language used for meetings communication. I have worked for 4 years in and out and still for 0 rewards for my hard work. Please make sure you are mentally ready for all this drama

Likes

Salary comes on time and some people are supportive

Dislikes

Before you join please read this carefully You will be felt good that you joined this org however gradually it will become worst as people in wakefit speak illogical about everything Stores are made without washrooms employees are not being cared speacially in north Ratings are fake and done by inside employees only You will face harrasment when you want to leave the company Reporting manager will have grduge on you and will intentionally create problems for you Think 1000 times before joining as you may be asked to leave even if you don't perform in 1st 2 months. People have left because of this in north. ASMs are being hired who don't have any experiances and they literlly creates ruckus everytime I'll make sure to add more thing later

Likes

Make sense when you are utilised at full potential with highest possible flexibility it helps you grow knowledge End to End company operation.

Dislikes

Poor work life balance , Terrible higher management support horrible dirty politics worst compensation and appraisal.They make you extend and sacrifice your offs for works cheap low category manager no recognition for hard work Pathetic tolerance and Empathy towards human personal issues,they torture you so much that you should forcefully resign.I have worked for 4year in and out and still 0 rewards for my hard work.Please make sure you are mentally for all this drama.

Likes

Nothing is to like except the salary credited on time.....

Dislikes

Worst work culture , nothing to learn and implement..just need to follow your reporting manager who have 0 experience at all about the retail. If you try to suggest something or implement new thing with experience , they will make you feel humiliated and guilty. Area sales manager behave like child they don't have manners to talk with employees , they don't know when to talk where to talk and how to talk. Before joining think twice . You'll get dipressed and loose your mental health.

Likes

Salary on time, and no problem in claiming reimbursement.

Dislikes

Work culture- no boundaries for work and personal life. Managers- doesn’t know how to address issues professionally, can call for their work at any time, will not consider your problems or issues, for that you need to setup a meeting, or they will ghost you. Also the package is par below industry standards.