Aditya Birla Fashion and Retail Senior Customer Care Associate Salaries by 30+ Employees (Updated 2025)

2 - 7 years exp.

₹1.4 Lakh - ₹3.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

21% less than the average Senior Customer Care Associate Salary in Fashion & Textile Companies for 2 - 7 years of experience

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Salaries in different departments

Merchandising, Retail & eCommerce Senior Customer Care Associate Salary 2 - 7 years exp. (8 salaries)	₹2.2 L/yr - ₹3.5 L/yr
Sales & Business Development Senior Customer Care Associate Salary 3 - 7 years exp. (6 salaries)	₹2 L/yr - ₹2.5 L/yr
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Customer Success, Service & Operations Senior Customer Care Associate Salary 3 - 7 years exp. (3 salaries)	₹1.5 L/yr - ₹2.3 L/yr
UX, Design & Architecture Senior Customer Care Associate Salary 5 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.4 L/yr
Marketing & Communication Senior Customer Care Associate Salary 4 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.7 L/yr

Last Updated: 22 Feb 2025

Companies similar to Aditya Birla Fashion and Retail for Senior Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
Louis Philippe Senior Customer Care Associate Salary 2 - 7 years exp. (14 salaries)	₹1.8 L/yr - ₹3.5 L/yr 10% more
Blackberrys Senior Customer Care Associate Salary 3 - 10 years exp. (9 salaries)	₹1.4 L/yr - ₹3.4 L/yr 5% less
Login to view exact salary
Van Heusen Senior Customer Care Associate Salary 5 - 9 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 3% more
Shoppers Stop Senior Customer Care Associate Salary 2 - 7 years exp. (37 salaries)	₹1.5 L/yr - ₹3 L/yr 8% less
Tech Mahindra Senior Customer Care Associate Salary 2 - 6 years exp. (36 salaries)	₹1.9 L/yr - ₹4.5 L/yr 61% more

Senior Customer Care Associate salary at Aditya Birla Fashion and Retail ranges between ₹1.4 Lakh to ₹3.5 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 30 latest salaries received from various employees of Aditya Birla Fashion and Retail.

Latest annual salaries shared by Aditya Birla Fashion and Retail Senior Customer Care Associate

3w ago

₹3 Lakhs

4 years exp.

2mo ago

₹3.5 Lakhs

6 years exp.

10mo ago

₹2.2 Lakhs

7 years exp.

11mo ago

₹2.2 Lakhs

6 years exp.

1y ago

₹2.8 Lakhs

5 years exp.

1y ago

4 years exp.

1y ago

4 years exp.

1y ago

7 years exp.

1y ago

5 years exp.

1y ago

5 years exp.

Experience wise Aditya Birla Fashion and Retail Senior Customer Care Associate salaries

Last Updated: 22 Feb 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.5 L/yr
3 years (3 salaries)	₹1.5 L/yr - ₹2.5 L/yr
Login to view exact salary
4 years (7 salaries)	₹2.2 L/yr - ₹3.1 L/yr
5 years (9 salaries)	₹1.5 L/yr - ₹3.3 L/yr
6 years (4 salaries)	₹2.2 L/yr - ₹3.5 L/yr
7 years (6 salaries)	₹1.4 L/yr - ₹2.4 L/yr

View all

From

Senior Customer Care Associate

₹

Lakhs/yr

2 - 7 years exp.

Regional Manager

₹

Lakhs/yr

4 - 17 years exp.

Senior Customer Care Associate

2 - 7 years exp.

Store Manager

1 - 16 years exp.

152% hike

Area Retail Manager

2 - 16 years exp.

98% hike

From

View 1 more level

Senior Customer Care Associate

2 - 7 years exp.

Area Business Manager

0 - 14 years exp.

From

View 3 more levels

Senior Customer Care Associate

2 - 7 years exp.

National Sales Manager

9 - 10 years exp.

From

View 2 more levels

Senior Customer Care Associate

2 - 7 years exp.

E Commerce Manager

4 - 8 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Salary related reviews for Aditya Birla Fashion and Retail

3.4

Rated by 10 employees for salary & benefits

Senior Customer Service Executive in Chennai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

Im very happy and Lucky to working This Company,This Company taught lots of things and Knowledge.It a good platform to upgrade Myself.im Very happy to Share my Experience

Salary - Good

+4 more

Dislikes

I feel bad about my salary and promotion,and pretty bad in job security.

Sales Executive in Bangalore / Bengaluru

UX, Design & Architecture Department

5.0

• posted on 26 May 2022

5.0

for Salary and Benefits

Likes

Skill learning is high in the organization. Organization has strict policies adherence

Salary - Excellent

+5 more

Dislikes

...2th and above, they are permanent. They dont give benefits to apprentice at all. No incentives no bonus no gifts. It doesnt feel good to be an apprentince in the company, and its a personal experience.

Deputy Manager in Mumbai

Buying and Merchandising Department

5.0

• posted on 25 Mar 2019

4.0

for Salary and Benefits

Likes

The company focuses a lot on training the employees which is a good part and also has a good work life balance. Career growth is very good if you are into the FMCG business.

Salary - Good

+5 more

Dislikes

Compensation is decent. There are too many complex processes which need to simplified.

Store Manager in Bangalore / Bengaluru

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 20 Mar 2025

3.0

for Salary and Benefits

Likes

Good organization in terms of work culture. Job security is there too. Micro management is less. Strong HR policy.

Skill development - Good

+3 more

Dislikes

Salary is less when compared to industry. Stay long for promotion no matter how skilled you are.

Business Development Manager in Bangalore / Bengaluru

Full Time

Other Department

1.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Honestly I couldn't find less than one star, I was working as an BDM, am not getting word's to explain about the torture they give to meet the criteria, like a school teacher my branch manager used to ask me about the criteria, and sales is one thing where you have to work constantly then u can expect the results, but in this company, today if u meet the customer next day it self they expect the result, very bad company,

Dislikes

Everything is dislike only, u get less salary, wth high tension job, and the team lead, she never know what we feel in the field, top on that the HR her name is Priya Singh, her job is actually to help employees but what she do u know, she never pick call in one go, if u join u will leave this company after getting first salary it self, take my word.

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Aditya Birla Fashion and Retail Senior Customer Care Associate Salary FAQs

What is the salary of Senior Customer Care Associate at Aditya Birla Fashion and Retail ?

The average salary of a Senior Customer Care Associate at Aditya Birla Fashion and Retail in India typically ranges from ₹1.4 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Care Associate at Aditya Birla Fashion and Retail earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Senior Customer Care Associate Salaries at Aditya Birla Fashion and Retail can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Aditya Birla Fashion and Retail employees in India.

What is the estimated take home salary of a Senior Customer Care Associate at Aditya Birla Fashion and Retail in India?

The estimated take-home salary of a Senior Customer Care Associate at Aditya Birla Fashion and Retail in India typically ranges from ₹16,473 to ₹18,168 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Aditya Birla Fashion and Retail. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Aditya Birla Fashion and Retail for Senior Customer Care Associate in India?

Tech Mahindra	₹1.9 Lakhs to ₹4.5 Lakhs per year
Louis Philippe	₹1.8 Lakhs to ₹3.5 Lakhs per year
Van Heusen	₹2.2 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Aditya Birla Fashion and Retail, depending on the role and experience level.

What is the salary of a Senior Customer Care Associate in companies similar to Aditya Birla Fashion and Retail in India?

The salary of a Senior Customer Care Associate at companies similar to Aditya Birla Fashion and Retail in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Blackberrys	₹1.4 Lakhs to ₹3.4 Lakhs per year
Shoppers Stop	₹1.5 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Associate at Aditya Birla Fashion and Retail in India?

The salary growth for a Senior Customer Care Associate at Aditya Birla Fashion and Retail depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Associate can expect the following growth trajectory at Aditya Birla Fashion and Retail:

Experience	Average Salary Range
2 years	₹1.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹1.5 Lakhs to ₹2.5 Lakhs per year
4 years	₹2.2 Lakhs to ₹3.1 Lakhs per year
5 years	₹1.5 Lakhs to ₹3.3 Lakhs per year

and so on.

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Aditya Birla Fashion and Retail Senior Customer Care Associate Salaries

Aditya Birla Fashion and Retail Senior Customer Care Associate salary in India ranges between ₹1.4 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 30 Aditya Birla Fashion and Retail latest salaries received from various employees of Aditya Birla Fashion and Retail.

Aditya Birla Fashion and Retail Senior Customer Care Associate salaries in India (Updated 2025)

Companies similar to Aditya Birla Fashion and Retail for Senior Customer Care Associate

Latest annual salaries shared by Aditya Birla Fashion and Retail Senior Customer Care Associate

Experience wise Aditya Birla Fashion and Retail Senior Customer Care Associate salaries

Similar Designation salaries in Aditya Birla Fashion and Retail

Salary related reviews for Aditya Birla Fashion and Retail

Senior Customer Service Executive in Chennai

Sales Executive in Bangalore / Bengaluru

Deputy Manager in Mumbai

Store Manager in Bangalore / Bengaluru

Business Development Manager in Bangalore / Bengaluru

Aditya Birla Fashion and Retail Senior Customer Care Associate Salary FAQs

Tell us how to improve this page.

Aditya Birla Fashion and Retail Senior Customer Care Associate Salaries by Location