Virtual Employee Customer Care Representative salaries in India

Likes

This company offers permanent work from home arrangements.

Dislikes

...able, and the clients they served are predominantly very small-scale businesses. The financial compensation does not seem to be worth the potential risks to your career. Consider other opportunities where your long-term growth and stability are better supported.

Likes

Nothing only infrastructure good.

Dislikes

Never join this company first they hire with handsome package after 15 days they ask to leave. I had join this company 1st November 2023 they offer 34 k in hand after that they said Client not happy with performance ask to leave without giving any explanation, never told what mistakes I have done even they didn't give second chance which most of company do. Coworker also not supportive they can only mock new joiner think themselves more superior. We are human being not god

Likes

What you could expect the best is salary on time exception there too of auto salary deduction by their designed system.

Dislikes

Everything, weather you talk about facilitation, employee engagement, work satisfaction, learning, work life balance, and if you commit a single mistake weather you are on any post you will be fired no hearing, no warning, no feedback just client said I am not okay working with this person as his efficiency is l'ill low as per my standards and you are gone. you would be called to HR and just fired right away and you would be asked to handover the credentials and go home.

Likes

(All depends on client) Work life Balance, No overtime, On-time Salary

Dislikes

Only 12 leaves/Year and that too with Leave Sandwiching so you can't take them in case a holiday lies in between or else leave will be deducted for those holidays too. HR don't give a shit unless you cc their seniors in mail, no organisation or responsibility at all They don't care about quality of work or client attitude as long as client pays, even giving escaled projects to Devs, clients with attitude issues or both. Learning is slow through project, you have to self learn

Likes

There is nothing to like! Big Frauds...only harassment

Dislikes

...appraisal process so that if a client leaves then they will say bad performance. Worst - they will say you should be grateful that we are paying you salary.After getting billings of high value they will pay you so less. Do not join if you value your mental health. One female manager will be on DND whole day and will not respond but make you work like a slog. Also the TL are rude and and don't know anything