Vertex Customer Solutions Customer Service Representative Salaries by 7 Employees (Updated 2024)

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Designation	Avg Annual Salary	Open Jobs
Customer Service Representative 0 - 3 years exp. (7 salaries)	₹1.1 L/yr - ₹2.2 L/yr
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Customer Care Executive 0 - 4 years exp. (80 salaries)	₹0.8 L/yr - ₹2.8 L/yr
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Customer Service Executive 0 - 4 years exp. (61 salaries)	₹1 L/yr - ₹3.5 L/yr
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Customer Service Associate 0 - 4 years exp. (47 salaries)	₹0.9 L/yr - ₹3 L/yr
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Team Lead 0 - 10 years exp. (42 salaries)	₹1.5 L/yr - ₹3.8 L/yr
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Customer Support Executive 0 - 3 years exp. (23 salaries)	₹1.1 L/yr - ₹4 L/yr
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Process Associate 1 - 5 years exp. (11 salaries)	₹1.1 L/yr - ₹2.2 L/yr
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Senior Associate 0 - 8 years exp. (7 salaries)	₹1.1 L/yr - ₹3 L/yr
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Senior Customer Service Executive 1 - 9 years exp. (7 salaries)	₹1.9 L/yr - ₹2 L/yr
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Telecalling Executive 0 - 2 years exp. (5 salaries)	₹0.7 L/yr - ₹2.2 L/yr
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Technical Support Engineer 0 - 1 year exp. (5 salaries)	₹1 L/yr - ₹2 L/yr
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Sales Executive 1 - 3 years exp. (4 salaries)	₹1.3 L/yr - ₹3.3 L/yr
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Customer Service Officer 0 - 14 years exp. (4 salaries)	₹1.5 L/yr - ₹3.5 L/yr
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Customer Support Associate 0 - 2 years exp. (4 salaries)	₹1.8 L/yr - ₹2.5 L/yr
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Analyst 0 - 6 years exp. (3 salaries)	₹2 L/yr - ₹6 L/yr
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Relationship Manager 0 - 2 years exp. (3 salaries)	₹1.4 L/yr - ₹2.5 L/yr
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Customer Relationship Manager 0 - 6 years exp. (3 salaries)	₹1.5 L/yr - ₹4.3 L/yr
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Deputy Manager 15 - 17 years exp. (AmbitionBox Estimate)	₹4.8 L/yr - ₹5.9 L/yr
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Customer Service Manager 3 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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Business Associate 1 - 5 years exp. (117 salaries)	₹0.9 L/yr - ₹3.2 L/yr
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Tele Caller 0 - 4 years exp. (34 salaries)	₹0.1 L/yr - ₹2.1 L/yr
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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Salary related reviews for Vertex Customer Solutions

2.7

Rated by 15 employees for salary & benefits

Customer Service Representative in Navi Mumbai

Customer care executive Department

5.0

• posted on 09 Mar 2020

4.0

for Salary and Benefits

Likes

...ng i really had wonderful exp working with vertex.. complete support of manager. Salary on time. Fixed shifts, growth is there. No issue faced for FNF and for exp letter. I was worried to join this company when i read bad reviews but i really had good exp

Dislikes

Nothing

Customer Service Executive in Viman Nagar

Full Time

Vodafone cse Department

4.0

• posted on 27 Nov 2022

3.0

for Salary and Benefits

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

Process Associate in Chennai

Email chat Department

1.0

• posted on 28 Nov 2019

1.0

for Salary and Benefits

Likes

...ke it's a negative comment...totally utter waste company pls don't join this....even festival holidays or normal holidays they can't give permission to take a leave mental torture no hike....pld dnt waste time in tat company...

Dislikes

All I dislike the companies total waste don't join here.

Team Lead in Shimla

Customer Success, Service & Operations Department

5.0

• posted on 19 Jan 2019

4.0

for Salary and Benefits

Likes

...k.work enviroment was good. This compony always support me in proffisnal front .salary was in avarage

Dislikes

I have no answer

Customer Service Associate in Chennai

Customer Success, Service & Operations Department

4.0

• posted on 08 Oct 2019

2.0

for Salary and Benefits

Likes

Nice please to work fresher can learn lot of communication here and English also but salary is very low for Telugu process Tamil process compare to other process but they gave salary on time that is good thing however fresher is better'but experience candidate not that much better

Dislikes

Working on festival and Sundays customer no need to speek that time

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Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay per year?

The average Vertex Customer Solutions salary ranges from approximately ₹0.5 Lakh to ₹1.2 Lakh per year for a Tellecaller Executive and ₹6.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 7 Vertex Customer Solutions salaries received from various employees of Vertex Customer Solutions. Vertex Customer Solutions employees rate the overall salary and benefits package 2.7/5 stars.

What is the highest salary in Vertex Customer Solutions?

The highest-paying job at Vertex Customer Solutions is a Operations Manager with a salary of ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.47 lakhs per year. The top 1% earn more than a whopping ₹24.61 lakhs per year.

What is the minimum salary in Vertex Customer Solutions?

Minimum salary at Vertex Customer Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.1 Lakhs per year, and for Business Associate the minimum salary is ₹0.9 Lakh to ₹3.2 Lakhs per year and so on.

What is the salary package for freshers in Vertex Customer Solutions?

The average salary at Vertex Customer Solutions for freshers varies from ₹0.2 Lakh to ₹2.1 Lakhs per year for Tele Caller and ₹1.2 Lakh to ₹2.4 Lakhs per year for Customer Care Executive.

What is the notice period for Customer Service Representative at Vertex Customer Solutions?

According to AmbitionBox, 50% of the Vertex Customer Solutions Customer Service Representatives reported a notice period of 1 Month, 50% reported a notice period of More than 3 months.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary for Customer Service Representative in Vertex Customer Solutions is INR . Salary estimates are based on 7 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.