Uplers Senior Accounts Manager salaries in Customer Success, Service & Operations in India

Likes

1. Work From Home 2. Weekend Off, That's great 3. Regular performance catchup 4. In this covid situation - the company has taken care of the individual's salary on time & not reducing the staff, that's wonderful. 5. Company is taking care of the employees through insurance, mental seminar in this pandemic. 6. Incentive system.

Dislikes

1. Appraisal & incentive system - Process/Logic is weird here. - The Management doesn't give the details. 2. There is no salary negotiation at the appraisal meeting. It is strange as well. 3. Incentive system - if everyone gets the same number of projects, how it can justify the capabilities of the individual, - management believes in the balance. 4. Last 2 years, no appraisal meeting conducted with every employee. 5. Open-door policy: On the first/senior level, the solutions are not coming properly then how can we upfront & go the next door, possibly. 6. The company should start taking anonymous employee feedback options, which's beneficial in the team working spirit, currently, its politics & soft cornering the beloved employees. 7. The employee of the month award - is not up to mark as we can see the management is not giving the awards properly to those who are deserving much or not following the actual definition of the EOM. 8. No career growth & opportunities, although showing your best performance, Leads & experts having the biased side here Every team feels this.

Likes

Salary is quite good as compared to the other service-based companies. Work-life balance is good since the job is completely remote-based. HR and Finance department is very cooperative and supportive. Good exposure with different tech stack in the ongoing project.

Dislikes

As of now no dislikes from this company.

Likes

... always on stand-by, regular calls with team & an amazing experience altogether. Company policies are pro-employees with paid leaves, generous insurance and good pay.

Dislikes

I haven't found anything which i dislike as of now.

Likes

Leadership and Management efforts . Compensation , Remote opportunity , Openness to change the existing process to achieve agility , care about their people ( employees)

Dislikes

Everything is good .. things are changing ( old ways and old processes) for good and at a faster rate. its challenging and good for growth of employee and organization both

Likes

Everyone in the organization is so helpful that you would never feel like you have been associated with it recently. The best thing here is there is no work pressure and flexibility is there. Everyone here stands out with you whether you are facing personal problem or proffessional.

Dislikes

One thing that I would say is that they should increase salary a bit.