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Ujjivan Small Finance Bank

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4.1

based on 5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Ujjivan Small Finance Bank Customer Success, Service & Operations Department Salaries in India

based on 1.3k latest salaries
Designation Avg Annual Salary Open Jobs

Cashier Operations

1 - 8 years exp. (14 salaries)
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₹2.5 L/yr - ₹4 L/yr

Relationship Officer

0 - 7 years exp. (13 salaries)
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₹2.1 L/yr - ₹3.8 L/yr

1 job opening

Service Quality Officer

2 - 7 years exp. (13 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Assistant Acquisition Manager

2 - 5 years exp. (12 salaries)
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₹3.2 L/yr - ₹4 L/yr

2 job openings

Bank Teller

1 - 7 years exp. (11 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Operations Officer

1 - 7 years exp. (11 salaries)
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₹2.6 L/yr - ₹3.5 L/yr

Asset Operations Officer

0 - 4 years exp. (11 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Deputy Manager Grade 2

2 - 7 years exp. (10 salaries)
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₹3 L/yr - ₹5.2 L/yr

Customer Service Officer

2 - 5 years exp. (9 salaries)
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₹1.6 L/yr - ₹4.5 L/yr

Senior Customer Relationship Officer

2 - 6 years exp. (8 salaries)
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₹2 L/yr - ₹3 L/yr

Branch Banking Officer

0 - 6 years exp. (8 salaries)
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₹2 L/yr - ₹3.4 L/yr

CCR Officer

1 - 5 years exp. (8 salaries)
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₹2.5 L/yr - ₹4.1 L/yr

Assistant Branch Manager

2 - 10 years exp. (8 salaries)
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₹2.7 L/yr - ₹5.3 L/yr

Business Development Executive

0 - 4 years exp. (7 salaries)
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₹1.8 L/yr - ₹3.6 L/yr

Senior Sales Officer

3 - 5 years exp. (7 salaries)
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₹2.8 L/yr - ₹3.9 L/yr

Team Lead

5 - 7 years exp. (7 salaries)
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₹4.5 L/yr - ₹7.8 L/yr

Branch Sales Manager

5 - 12 years exp. (7 salaries)
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₹6.3 L/yr - ₹9 L/yr

Head Cashier

1 - 11 years exp. (7 salaries)
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₹2.7 L/yr - ₹3.7 L/yr

Credit Officer

1 - 8 years exp. (7 salaries)
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₹2.8 L/yr - ₹4.7 L/yr

Digibuddy

0 - 3 years exp. (6 salaries)
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₹1.5 L/yr - ₹2.2 L/yr

Last Updated: 18 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Ujjivan Small Finance Bank

3.9

Rated by 425 employees for salary & benefits

Phone Banking Officer in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 22 Aug 2024
1.0
 for  Salary and Benefits

Likes

Salary on time

Dislikes

Full partiality going on outbound team and also IJP who are in local that time manager will help you to get a IJP and if you are out side than they did not give good rating if not get good rating than you did not get any increment if what ever do hard work also so if you think to join corp Office PBO dont join outbound

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OFFICER-ASSETS OPERATION in Kolkata

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Sep 2018
3.0
 for  Salary and Benefits

Likes

As this company is flourishing slowly there is a chance for each employee to learn and grow. So I feel good to be working with this company. Company tries each employee to have work life balance. Employee benefits like pf, insurance, leave, bonus are there.

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Dislikes

Unsatisfactory package, less and unequal chance to grow. Lots of work pressure is there. Late night work very frequently. Lack of corporate culture and work environment still needs to be improved. Unfare appraisal.

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Senior Customer Relationship Manager in Thrissur

Customer Success, Service & Operations Department

4.0
  •  posted on 30 May 2018
5.0
 for  Salary and Benefits

Likes

Good company Now at bank. Team work job is done. Safe job & insurance coverage facility is available in ujjivan.

Dislikes

...ange. At least minimum 2 desktop only in the branch. Small branch without a/c. Salary is very low. Company redy to business change at last Time to noticed.

read more

Brach Operation Manager in Kolkata

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 12 Dec 2024
1.0
 for  Salary and Benefits

Likes

Nothing to like. Only salary credit on 25th of every month

Dislikes

If you are knowing person of skip lavel manager then only you r the good staff and in hr team decide and sent me the worning mail with out proper judge if you are not knowing person hr not want to lessen your point. Perciality 100% working on it

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Deputy Manager Band 2 in Salem

Full Time

 · 

Risk Management & Compliance Department

3.0
  •  posted on 05 Oct 2024
2.0
 for  Salary and Benefits

Likes

IJP is Good better then other companies Work life balance good for other companies

Dislikes

...many frouds. But this thinks are not used. This is my feed back of ujjivan bank. and Salary not abt for this designation. Otherwise Goo

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Ujjivan Small Finance Bank interview questions by designations

Sales Officer (12)Branch Manager (10)Credit Officer (9)Cluster Manager (7)
View all 191 interview experiences
More about working at Ujjivan Small Finance Bank
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#3 Best Large Banking Company - 2021

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Ujjivan Small Finance Bank Salary FAQs

How much does Ujjivan Small Finance Bank pay per year?
The average Ujjivan Small Finance Bank salary ranges from approximately ₹0.2 Lakh to ₹3 Lakhs per year for a SSO and ₹40 Lakhs to ₹61 Lakhs per year for a National Manager. Salary estimates are based on 1.3k Ujjivan Small Finance Bank salaries received from various employees of Ujjivan Small Finance Bank. Ujjivan Small Finance Bank employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in Ujjivan Small Finance Bank?
The highest-paying job at Ujjivan Small Finance Bank is a National Manager with a salary of ₹40 Lakhs to ₹61 Lakhs per year. The top 10% of employees earn more than ₹12.18 lakhs per year. The top 1% earn more than a whopping ₹30.68 lakhs per year.
What is the minimum salary in Ujjivan Small Finance Bank?
Minimum salary at Ujjivan Small Finance Bank depends on the role you are applying for. For Customer Relationship Officer the minimum salary is ₹1.4 Lakh to ₹3.6 Lakhs per year, and for Collection Officer the minimum salary is ₹0.8 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Ujjivan Small Finance Bank?
The average salary at Ujjivan Small Finance Bank for freshers varies from ₹1.5 Lakh to ₹2.2 Lakhs per year for Digibuddy and ₹8.9 Lakhs to ₹13.2 Lakhs per year for Financial Analyst.
What is the notice period at Ujjivan Small Finance Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 66% of the Ujjivan Small Finance Bank employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 17% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.6k responses on AmbitionBox in last 2 years.

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Ujjivan Small Finance Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Ujjivan Small Finance Bank is INRunlock blur . Salary estimates are based on 1.3k Ujjivan Small Finance Bank latest salaries received from various employees of Ujjivan Small Finance Bank.

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