TransUnion Senior Customer Service Representative salaries in Mumbai

Likes

Salary & other benefits are good.

Dislikes

I am extremely disappointed with the senior managers of GFSS department at this company. They consistently dispaly a lack of leadership skills, communication, & decision making abilities. They seem to be more concerned with their own personal agenda & ego than the sucess of the team. They fails to provide clear direction & support, often leaving employees feelings lost & unsupported. Seems they have behavioural issues. Oveall, I would not recommend working under the leadership of these senior managers in Transunion GFSS department.

Likes

Only good for a year, after that work is repetitive and you will get bored. Ambitious people should avoid this company

Dislikes

Repetitive work, Management don't have time to review your model Salary hike is low

Likes

Salary benefits are very good. Management is good especially if you report to an onshore manager. Work life balance is amazing. Overall a good place to start your career.

Dislikes

Cannot comment as of now. But by speaking with other employees, promotions and internal movement is a little slow.

Likes

Work culture and flexible time, people are good and supportive, Leaves can be encashed, not sure about hikes and bonus payouts. Sterling Holliday vouchers.

Dislikes

They have a bonus component in your CTC and have no option to dis-avail the same and payout is not 100% as well.

Likes

Work life balance Good pay but budget declined in 2024.

Dislikes

Slow Cluster. Outdated tech. Low appraisals. Started with some micromanagement No food. Bad health insurance. The amount is good but they put sublimits in OPD, virtually making it ineffective.