Teleperformance Service Quality Officer salaries in India

Likes

Salary is being credited is the only good thing.

Dislikes

Toxic work culture Worst managers and hr No WLB Employees are humiliated and criticised(especially female employees) 3 months notice period with salary on hold for 3 months and fnf post 45 days

Likes

Location & my Colleagues' were too good. Rest nothing was impressive.

Dislikes

The management. Salary hike. After 3 years got the promotion. However new associate's salary was higher than me. It was a terrible feelings.

Likes

No end engagement at all after completing login hours in the system still the company deducted my one day salary without any prior intimation no HR is supportive they are only showing they will support but they are not supporting HR only care about there Axis clients they don't care about there own genuine employee still I have not receive that one day salary as HR informed me that i will get that in erase amount but not receive yet so unfair with employees

Dislikes

No employee satisfaction not even thinking about there employee

Likes

Easy to get hired as HR just wants to shows and not quality. Transport team can go into your personal profiles to update incorrect addresses for cabs and will ask for documents to update the correct address which was initially shared with them

Dislikes

Salary delays Disrespectful behavior Lack of planning Abuses are generally heard on the floor Facilities are not managed and there no upkeep Managers have no regard for personal life of employees and force to work on week offs and leaves. Employees who try and help out are treated as servants and are constantly expected to overwork themselves. ( one example is of an advisor working through typhoid and was asked to work instead of resting)

Likes

Nothing is good about TP Kolkata

Dislikes

Salary comes on time... If I talk about the promotion and appraisal that is completely depends on your lounge that how long it is... Job security is not at all there after hiring of 40 support staff eg TL, trainer and quality analyst they ask people to leave the organisation by their behaviour and they create situation like that.. they ask supervisors to take calls for 8.5 hrs like an associates this is so bad thing... If it is operational requirements then it's okay to take calls atleast for 1 or 2 days but what the hell man 1 month taking calls like an associate we are hired as a supervisor.. Rotten culture These are the things of TP Kolkata waterside