Teleperformance Senior Operations Manager salaries in Mumbai

Likes

They can hire more then 400 people at a time.

Dislikes

...and give you fake promises and then they will not provide the bare minimums. 3.Salary is very low for freshers to experience person. 4.The behaviour is very rude and bad by the the admin ,bhr , trainer and everyone.

Likes

Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max

Dislikes

Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.

Likes

Salary is being credited is the only good thing.

Dislikes

Toxic work culture Worst managers and hr No WLB Employees are humiliated and criticised(especially female employees) 3 months notice period with salary on hold for 3 months and fnf post 45 days

Likes

Easy to get hired as HR just wants to shows and not quality. Transport team can go into your personal profiles to update incorrect addresses for cabs and will ask for documents to update the correct address which was initially shared with them

Dislikes

Salary delays Disrespectful behavior Lack of planning Abuses are generally heard on the floor Facilities are not managed and there no upkeep Managers have no regard for personal life of employees and force to work on week offs and leaves. Employees who try and help out are treated as servants and are constantly expected to overwork themselves. ( one example is of an advisor working through typhoid and was asked to work instead of resting)

Likes

People were nice.

Dislikes

...any documentation without and serious escalation now all they do is ignore me. I have worked for 15 months as TL with a salary that was lesser than what an Agent will go there. I’ll not recommend a single soul to be a part of Slum like Majorel.