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Firstsource Solutions

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3.6

based on 4.7k Reviews

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Firstsource Solutions Senior Operations Manager salaries in Mumbai (Updated 2025)

Annual salary range
13 - 19 years exp.
₹16 Lakhs - ₹28.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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22% more than the average Senior Operations Manager Salary in BPO Companies for 13 - 19 years of experience

Interested in this particular role?

Last Updated: 21 Feb 2025

Companies similar to Firstsource Solutions for Senior Operations Manager in Mumbai

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Firstsource Solutions Senior Operations Manager Salary

13 - 19 years exp. (14 salaries)
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₹16 L/yr - ₹28.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Senior Operations Manager Salary

11 - 18 years exp. (25 salaries)
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₹10.5 L/yr - ₹20 L/yr

arrow icon 27% less
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Concentrix Corporation Senior Operations Manager Salary

14 - 19 years exp. (14 salaries)
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₹14.7 L/yr - ₹24.6 L/yr

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Conneqt Business Solutions Senior Operations Manager Salary

13 - 18 years exp. (3 salaries)
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₹11 L/yr - ₹16 L/yr

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IDFC FIRST Bank Senior Operations Manager Salary

2 - 14 years exp. (23 salaries)
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₹5.8 L/yr - ₹13.5 L/yr

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TCS Senior Operations Manager Salary

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₹14.7 L/yr - ₹29.2 L/yr

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Senior Operations Manager salary at Firstsource Solutions ranges between ₹16 Lakhs to ₹28.5 Lakhs per year for employees with experience between 13 years to 19 years. Salary estimates are based on 14 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Operations Manager in Mumbai

1mo ago
₹19.5 Lakhs
17 years exp.
9mo ago
₹17.5 Lakhs
19 years exp.
1y ago
₹18.8 Lakhs
16 years exp.
1y ago
₹18 Lakhs
16 years exp.
1y ago
₹17.5 Lakhs
15 years exp.

Experience wise Firstsource Solutions Senior Operations Manager salaries in Mumbai

Last Updated: 21 Feb 2025

Experience Avg Annual Salary
13 years (AmbitionBox Estimate)

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₹19.2 L/yr - ₹24.6 L/yr
14 years (AmbitionBox Estimate)

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₹19.1 L/yr - ₹24.5 L/yr
15+ years  (11 salaries)

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₹16 L/yr - ₹28.5 L/yr
Firstsource Solutions Senior Operations Manager Salary and Career Growth

From

To

Senior Operations Manager

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12 - 19 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

Operations Manager Salary
(22 salaries)
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₹9.5 L/yr - ₹22.1 L/yr
Operations Executive Salary
(5 salaries)
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₹2 L/yr - ₹3 L/yr
Team Manager Salary
(3 salaries)
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₹4.71 L/yr - ₹14 L/yr
Program Manager Salary
(3 salaries)
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₹11 L/yr - ₹12 L/yr
Service Delivery Manager Salary
(3 salaries)
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₹6.06 L/yr - ₹7.42 L/yr

Top skills at Firstsource Solutions for Senior Operations Manager

Staffing Loan Servicing CRM US Mortgage Servicing Operations Risk Management Employee Retention Project Delivery Business Transformation Scheduling Recruitment US Healthcare Auditing Service Quality

Salary related reviews for Firstsource Solutions

3.0

Rated by 3 employees for salary & benefits

Team Lead in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023
4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
    • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

read more
  • Job security - Poor
    • +3 more

Operations Manager in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Apr 2022
5.0
 for  Salary and Benefits

Likes

...ure. Management is supportive, transparent and mentors team to learn new skills. Company policies are good, Appraisals are fair and they give good salary hike and bonus based on performance.

read more
  • Salary - Excellent
    • +6 more

Team Manager (working remotely)

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 11 Oct 2023
2.0
 for  Salary and Benefits

Likes

Only the initial package offered is good. Later you'll realize that it was all a bait to get you and keep you in a very toxic work environment.

read more
  • Job security - Good

Dislikes

- toxic work culture - boot li ng to get ahead - planning and plotting to force people out of company if manager doesn't like him/her - far behind in technology - almost no learning prospects - toxic work politics

read more
  • Salary - Poor
    • +4 more

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Apr 2022
4.0
 for  Salary and Benefits

Likes

It’s incredible to work with Firstsource. It’s been more than an year and half and I love to work with Firstsource. Employee centric, goal oriented, great future. Thanks.

read more
  • Salary - Good
    • +6 more

Dislikes

They should allow more banks for salary accounts apart from ICICI and HDFC. Rest everything is great.

read more

Team Lead in Siliguri

Other Department

5.0
  •  posted on 26 Apr 2019
2.0
 for  Salary and Benefits

Likes

It's really good experience work with First source . The most things I liked is salary will credit in same month you are working. Work environment is so good suportive . Less holidays but nice .

read more
  • Skill development - Good
    • +2 more

Dislikes

Incentive amounts are less then other company. Salary growth is poor. Holidays are like NA.

read more
  • Salary - Poor
see more salary related reviews

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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·
works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Firstsource Solutions Senior Operations Manager Salary FAQs

What is the salary of Senior Operations Manager at Firstsource Solutions in Mumbai?
The average salary of a Senior Operations Manager at Firstsource Solutions in Mumbai typically ranges from ₹16.0 Lakhs to ₹28.5 Lakhs per year, depending on experience (from 13 years to 19 years).

The top 10% of Senior Operations Manager in Mumbai at Firstsource Solutions earn more than ₹26.7 Lakhs per year, and the top 1% earn over ₹28.5 Lakhs per year. Senior Operations Manager Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Senior Operations Manager at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Senior Operations Manager at Firstsource Solutions in Mumbai typically ranges from ₹1,37,877 to ₹1,42,975 per month. This is based on the average salary range of ₹16.0 Lakhs to ₹28.5 Lakhs per year for employees with experience ranging from 13 years to 19 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Operations Manager at Firstsource Solutions in Mumbai?
To be a Senior Operations Manager at Firstsource Solutions in Mumbai, the key skills required include:

  • - Staffing
  • - Loan Servicing
  • - CRM
  • - US Mortgage
  • - Servicing

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
What is the salary of a Senior Operations Manager in companies similar to Firstsource Solutions in Mumbai?
The salary of a Senior Operations Manager at companies similar to Firstsource Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS ₹14.7 Lakhs to ₹29.2 Lakhs per year
Concentrix Corporation ₹14.7 Lakhs to ₹24.6 Lakhs per year
Teleperformance ₹10.5 Lakhs to ₹20.0 Lakhs per year
Conneqt Business Solutions ₹11.0 Lakhs to ₹16.0 Lakhs per year
IDFC FIRST Bank ₹5.8 Lakhs to ₹13.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Operations Manager at Firstsource Solutions in Mumbai?
The salary growth for a Senior Operations Manager at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Operations Manager in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
13 years ₹19.2 Lakhs to ₹24.6 Lakhs per year
14 years ₹19.1 Lakhs to ₹24.5 Lakhs per year
15 years ₹16.0 Lakhs to ₹28.5 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Senior Operations Manager salary in Mumbai ranges between ₹16 Lakhs to ₹28.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 14 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.