Teleperformance Senior Customer Care Agent salaries in Dalhousie

Likes

Salary is on time

Dislikes

I don't know about the company but i believe it will be good but I know about my team and that is the worst team i have ever worked with.. the team leader is so biased that if you butter her then she will allow u uncountable half days, uncountable break and if you finish ur break then she will give you tl break and numerous benifits bit if you fail you butter her or do as she says then she will intentionally haras you like cancel your 2 months before planned leaves, throwing water on your face or intentionally asking every other employees not to talk to you and if they talk to you then she will also do the same to you.

Likes

...any things from here, this company is best for freshers. Training was very good. Salary package is good also

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

Likes

Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max

Dislikes

Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.

Likes

Teleperformance enhanced my skills and knowledge in significantly.

Dislikes

...ion regarding leave requests, requiring detailed explanation for urgent matters. Accidentally, the salary is below expectations and despite raising complaints about pay discrepancies, there has been no action taken to address my concern.

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get.