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Teleperformance Lead WFM salaries in Kolkata (Updated 2025)

Annual salary range
4 - 13 years exp.
₹4.5 Lakhs - ₹5.2 Lakhs
Salary of majority employees
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At par with the average Lead WFM Salary in BPO Companies for 4 - 13 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Lead WFM Salary
10 - 12 years exp. (3 salaries)
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₹4.5 L/yr - ₹5.3 L/yr

Data Science & Analytics
Lead WFM Salary
12 - 13 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹4.5 L/yr

Last Updated: 12 Feb 2025

Companies similar to Teleperformance for Lead WFM in Kolkata

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Teleperformance Lead WFM Salary

4 - 13 years exp. (6 salaries)

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₹4.5 L/yr - ₹5.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Concentrix Corporation Lead WFM Salary

1 - 9 years exp. (20 salaries)

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₹3.8 L/yr - ₹5.6 L/yr

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Lead WFM salary at Teleperformance ranges between ₹4.5 Lakhs to ₹5.2 Lakhs per year for employees with experience between 4 years to 13 years. Salary estimates are based on 6 latest salaries received from various employees of Teleperformance.

Latest annual salaries shared by Teleperformance Lead WFM in Kolkata

1mo ago
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4 years exp.
3mo ago
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12 years exp.
6mo ago
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13 years exp.
8mo ago
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12 years exp.

Experience wise Teleperformance Lead WFM salaries in Kolkata

Last Updated: 12 Feb 2025

Experience Avg Annual Salary
4 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹5.2 L/yr
5 years (AmbitionBox Estimate)

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₹4.3 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)

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₹4.3 L/yr - ₹5.5 L/yr
7 years (AmbitionBox Estimate)

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₹4.3 L/yr - ₹5.4 L/yr
8 years (AmbitionBox Estimate)

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₹4.2 L/yr - ₹5.4 L/yr
View all

Similar Designation salaries in Teleperformance

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₹1.5 L/yr - ₹6.5 L/yr
Process Trainer Salary
(50 salaries)
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₹1.35 L/yr - ₹6 L/yr
BPO Executive Salary
(40 salaries)
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₹1 L/yr - ₹4.65 L/yr
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₹1.45 L/yr - ₹4.11 L/yr
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₹3.5 L/yr - ₹5.5 L/yr
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₹1.68 L/yr - ₹3.4 L/yr

Top skills at Teleperformance for Lead WFM

WFM Automation Capacity Planning Workforce Management Reporting WFM Scheduling Scheduling Forecasting RTA MIS Rostering Verint Capacity Planning Budgeting

Salary related reviews for Teleperformance

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025

4.0
 for  Salary and Benefits

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

read more
  • Salary - Good
  • +1 more

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

read more
  • Job security - Poor

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 29 Sep 2024

3.0
 for  Salary and Benefits

Likes

WFH Opportunities for career growth like IJPs and training programs.

  • Skill development - Good

Dislikes

No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅

read more
  • Job security - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Jun 2024

2.0
 for  Salary and Benefits

Likes

Work culture is good until you score good and met all requirements if not met they will show you the real face and keep pressuring until you met there requirement also the manager don't know how to talk to there employees treating them like a trash keep forcing to change employee department or they give threats of termination

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Dislikes

Salary is low and work pressure is high they keep pressuring until you leave the job and do not give leave as per your need even if someone is really sick in the family they do not grant leave keep tangled in there talk like you can do everything in 15k

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 21 Feb 2024

3.0
 for  Salary and Benefits

Likes

Salary and Incentives.

Dislikes

Worked for Vodafone UK process, at the beginning the process was with FIS and I was very much happy there and after the process was outsourced to TP I only had bad experiences. The worst experience is their policy.

read more
  • Job security - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 04 Dec 2023

2.0
 for  Salary and Benefits

Likes

1-Salary is always received on time. 2-If you work on a festival, you will be compensated with a day of leave. 3-If you work on the national holidays like Republic Day (26 January), Independence Day (15 August), Gandhi Jayanti (2 October) extra amount will be given for that day. 4-Mediclaim policy is provided by the employer after deducting small amount.

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Dislikes

1-The work pressure is very high, A Negative work environment, Working Hours longer than usual. 2-The company does not give any kind of bonus and rewards on the festivals. 3-A very complex appraisal policy. 4-No Session or activities conduct by the (EC) to the employees for their mental health. 5-Lunch break will not given as per you wish, you have to take the lunch break as per the strict schedule or supervisor. 6-Managers are more focused on office politics than work. 7-A favorite employee is given preference over a capable employee, You will get promotion only if you are the manager's favorite, this is the reason why capable employees are not able to get promotion here. 8-Higher level never like to hear ''NO'' from you here, For ex. if you have a holiday and if an employee takes leave without informing to your team leader, then you will have to work in his place even on you holiday. 9-You are not given any exception even if you are ill, and the employee care (EC) only listen to the superiors here, agents are hardly supported. 10-There is no transparency in the HR policy, agents will always get threats of being terminate from work in the name of policy. 11-Higher level put pressure on you to meet (KPI) targets and force you to do unethical activities, due to which your job will always be at risk. 12-You will not get any technical help from the IT staff, it is the supervisors who take the decisions and terminate employees. 13-Many times there has been a delay in marking attendance by the managers, due to which the employee has to suffer financially.

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Teleperformance Lead WFM Salary FAQs

What is the salary of Lead WFM at Teleperformance in Kolkata?
The average salary of a Lead WFM at Teleperformance in Kolkata typically ranges from ₹4.5 Lakhs to ₹5.2 Lakhs per year, depending on experience (from 4 years to 13 years).

The top 10% of Lead WFM in Kolkata at Teleperformance earn more than ₹5.1 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Lead WFM Salaries at Teleperformance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Teleperformance employees in India.
What is the estimated take home salary of a Lead WFM at Teleperformance in Kolkata?
The estimated take-home salary of a Lead WFM at Teleperformance in Kolkata typically ranges from ₹35,319 to ₹36,554 per month. This is based on the average salary range of ₹4.5 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from 4 years to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Teleperformance. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Lead WFM at Teleperformance in Kolkata?
To be a Lead WFM at Teleperformance in Kolkata, the key skills required include:

  • - WFM
  • - Automation
  • - Capacity Planning
  • - Workforce Management
  • - Reporting

These skills are highly valued at Teleperformance and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Teleperformance for Lead WFM in India?
Concentrix Corporation ₹3.8 Lakhs to ₹5.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Teleperformance, depending on the role and experience level.
How the salary growth look like for a Lead WFM at Teleperformance in Kolkata?
The salary growth for a Lead WFM at Teleperformance in Kolkata depends on factors such as experience, performance, and promotions. On average, a Lead WFM in Kolkata can expect the following growth trajectory at Teleperformance:

Experience Average Salary Range
4 years ₹1.9 Lakhs to ₹5.2 Lakhs per year
5 years ₹4.3 Lakhs to ₹5.5 Lakhs per year
6 years ₹4.3 Lakhs to ₹5.5 Lakhs per year
7 years ₹4.3 Lakhs to ₹5.4 Lakhs per year
and so on.

Tell us how to improve this page.

Teleperformance Lead WFM salary in Kolkata ranges between ₹4.5 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 6 Teleperformance latest salaries received from various employees of Teleperformance.