Teleperformance Customer Service Advisor salaries in Gurgaon / Gurugram

Likes

I liked it because I was able to help people and make them happy. There were chances of growth. If you perform well, you can do floor support, subject matter expert, QA, etc. The growth will be slow but you can step up the ladder.

Dislikes

Poor salary, poor benefits, strict breaks. Communication between different departments is lacking. Even if you work for a long time, they don't prioritize you to change your schedule to get at least one weekend off.

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now.

Likes

...in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations.

Dislikes

Management is really bad they dont care about anything.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.