Tech Mahindra Customer Success, Service & Operations Department Salaries in Noida

Likes

Only some supportive colleagues & seniors, Salary is very less but given on time that's it.

Dislikes

This exp. is as a CSA don't know about other departments. Mismanagement, no extra leaves whether sick or anything else otherwise salary cut even after informing beforehand, no properly working systems, no appraisals & obviously office politics. Very less chance & opportunities of promotion amid lot of t/c. HR & Managers not very supportive only buttering to keep u working & pressuring for targets with such low salary, almost no work life balance.

Likes

They will make you work like animals and you will get very less salary. For SME it's worst even if you are an associate you can earn something from perks and incentives.

Dislikes

There is nothing to like because of WFH during COVID I stayed in this company for long but now I am looking for options.

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Nothing TRUE hell

Dislikes

Everything no professionalism no appraisal no salary satisfaction no job security as they pick you without on paper and now you cannot go back to the previous role and giving 200 percent still its not enough

Likes

Management is poor. Staff is also very aggresive. No timings for girls. Salary is very very low according to the word and pressure. This is the main reason or attrition. Specially In IOIP team. Tech Mahindra Noida sector 64 a-6. If you want to keep continue the previous image of tech Mahindra then company should remove that seniors who just know about to take work Only instead of knowing what issues team facing on ground level.

Dislikes

Big dislike not for company. It is for senior specially mentioned location