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3 Tech Mahindra Quality Analyst Jobs

Urgent Hiring For Quality Analyst at Noida Location

2-5 years

₹ 3 - 2.8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Noida

8 vacancies

Urgent Hiring For Quality Analyst at Noida Location

Tech Mahindra

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Feel Free to call-9354498578

Mail resume at-Jasmeet.Thind@Techmahindra.com


Job Description

  • Conduct Transaction Quality Audits
  • Conduct Audit Data Analysis & Error Analysis
  • Provide Transaction Quality Metrics
  • Provide Feedback and suggestions for improvement
  • Publish Dashboards at defined intervals
  • Drive Quality Initiatives
  • Provide data inputs to internal stakeholders
  • Flexibility and Availability for any ad-hoc business requirement
  • Ensure Confidentiality, Availability, and Integrity of Data

Preferred Competencies

  • Knowledge Understanding of the process, evaluation & feedback, reporting and analysis
  • Establish controls on Transaction Processing aiming for a Zero-Defect Output
  • Report and Publish Transaction Quality Metrics
  • Publish Dashboards
  • Provide Feedback and suggestions for improvement
  • GAP Analysis & Controls
  • Error Analysis and Root Cause Analysis for process deviations
  • Adherence & record maintenance to Internal and External QMS Audit Requirements
  • Continuous Focus and Drive to meet and exceed SLAs
  • Drive process level quality initiatives
  • Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations
  • Responsible for carrying out improvement projects on the areas identified as improvement areas on monthly basis

Eligibility

  • The applicant should have previous experience of 1 to 2 years in QA role
  • The applicant should have 2+ years experience of international voice and blended process
  • The candidate should have excellent problem-solving capabilities and lateral thinking skills
  • The candidate should be proficient in excel and power point
  • Willingness to work in 24 X 7 work environment
  • Good Knowledge of Audit and Evaluation function
  • Analytical bent of mind having Knowledge of seven Quality tools.
  • Excellent verbal and written communication in English
  • Ability to handle pressure and a natural go getter
  • Continuous Focus and Drive to meet and exceed SLAs.
  • Carry out Quality Initiatives



Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Quality Analyst roles with real interview advice

What Quality Analyst at Tech Mahindra are saying

3.8
 Rating based on 158 Quality Analyst reviews

Likes

Job security, GYM and sports ground, Good cafeteria

  • Skill development - Good
Dislikes

Less salary, late premotion

  • Salary - Bad
  • +4 more
Read 158 Quality Analyst reviews

Quality Analyst salary at Tech Mahindra

reported by 1.2k employees with 1-8 years exp.
Lock Unlock
₹1 L/yr - ₹8.5 L/yr
14% less than the average Quality Analyst Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.3k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Noida Office Locations

View all
Noida Office
A - 6, Sector - 64, Noida 201301 (Uttar Pradesh) India Noida
201301
Noida Office
A - 20, Sector - 60, Noida - 201301 (Uttar Pradesh) India Noida
201301

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