Tech Mahindra Customer Service Representative salaries in Kolkata

Likes

Staff is too supportive and the salary gets credited on time that's the only thing to be liked

Dislikes

If there was negative rating for the work life balance I would have surely given the negative rating because work life balance is 0 because they ask 8 hours of pure login and and don't even give the time to breathe in that 8 hours and have 1 hour of break but that break also goes in completing the login hours. The calls keep coming one after another without any delay and have to send the mail and sms too without having any extra time.

Likes

Apart the salary, the incentive is a big plus and support for any ideal hard working representative, it is on priority and not managed outside of thd office as it requires peace of mind to worklife balance. The support of the head staff and few other responsible is not at a level where you can explain as a decision is made. I rate or will score techmahindra the best with UK retentions process likely most ideal working project that needs more dedicated staff as there are many needful and fruitful candidates who possess the skill but not really aware of this process.

Dislikes

A complete negative leadership in head staff for team as per my experience. And the consultant offered called me a phsyco, I will not continue on this feedback. Thank you for support and experience with UK customer service entrepreneur. I hope my work was a delight as always want to give back what was expected and driven by Techmahindra's business ideologies. Yes, we rise.

Likes

Only salary is getting on time.

Dislikes

Worked for Non-IT BPM domestic voice process of Narayana Health, due to worst management and horrible people taken exit from the company. People harrassing like anything, no one following POSH Only For IT folks company is very good

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.

Likes

Only just average package of salary nothing else.

Dislikes

6 days of working in a week and no leave for employees working everyday for 10 hours shift in which only 1 hour of break, and that break will be monitored and not to be extended. They also call in national holiday, no diwali no cristmas, work life is very stressed, never join this company, if have some work the tech Mahindra management will not look and their Clients is very harsh and rude.