TCS Customer Success, Service & Operations Department Salaries in Ernakulam

Likes

Job security & parents medical insurance

Dislikes

Less Salary, no work-life balance, no promotions, employee exploitation, no recognition, non supportive managers, toxic environment, biased managers, narrow minded

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Likes

... Tata Group, TCS is known for its stability and focus on employee well-being. 6. Employee Benefits Competitive compensation, health benefits, and opportunities for career advancement. 7. Corporate Social Responsibility (CSR) Active involvement in CSR initiatives, such as education, health, and environmental sustainability programs..

Dislikes

Disliking aspects of working at a company like Tata Consultancy Services (TCS) 1. Salary and Appraisals: Many employees feel that the compensation is lower compared to industry standards, especially for freshers or those in junior roles. Increment percentages are often perceived as modest. 2. Limited Growth for Niche Skills: Some employees express concerns about the lack of opportunities to work on cutting-edge technologies or niche skills due to the nature of the projects. 3. Work-Life Balance: Depending on the project and client demands, maintaining work-life balance can be challenging. Long hours or high workloads may arise during critical phases. 4. Bureaucracy and Hierarchy: As a large organization, decision-making processes might feel slow and overly hierarchical to some employees. 5. Onsite Opportunities: The allocation of onsite roles can be highly competitive and dependent on project requirements, leading to dissatisfaction among those seeking international exposure. 6. Skill Utilization: Employees sometimes report being allocated to roles or projects that do not match their skill set, leading to stagnation or lack of job satisfaction. 7. Training Quality: While TCS offers extensive training programs, some employees feel these are too generic or insufficiently aligned with the latest industry trends. These issues aren't universal and vary greatly depending on the individual, the team, and the project. Many employees also appreciate TCS's job stability, reputation, and learning opportunities.

Likes

Everything is good here except for pay structure for a few...if you are good only good will happen to you and don't just think enough to join here or not...it's a good one to experiment and experience...

Dislikes

I like everything about the organisation...satisfied may be my CTC is little low but am happy to think abt my retirement from here.

Likes

Apart from job security nothing is good...

Dislikes

...r what don't know but over all my work experience with Tcs is very bad or worst. There is a variable pay every quarter but its valid for only those whose salary is as it is good but those who have less salary they don't get paid anything but they have been asked to come to office on a regular basis what a great rule has been made. People here having so much of attitude problem if they knows something they will not even give a chance to seat and learn with them quite mean people working in the organisation.. There is no way to get the promotion and if you are working as a analyst management will be showing as if they are the boss and they are paying you.. Not at all happy working with TCS and i will never recommend anyone to work here... i know people will still come madly to work here because its the Tata company but i wish they would have given the opportunity to anyone...