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3.7

based on 89.7k Reviews

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Customer Success, Service & Operations

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TCS Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 38.4k latest salaries
Designation Avg Annual Salary Open Jobs

Project Manager

4 - 21 years exp. (206 salaries)
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₹6.6 L/yr - ₹25.1 L/yr

Quality Analyst

0 - 10 years exp. (201 salaries)
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₹2 L/yr - ₹7.4 L/yr

Senior Processing Executive

2 - 10 years exp. (173 salaries)
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₹2 L/yr - ₹6.3 L/yr

Process Leader

4 - 14 years exp. (161 salaries)
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₹4 L/yr - ₹10.4 L/yr

Business Process Associate

0 - 6 years exp. (156 salaries)
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₹1.2 L/yr - ₹6.7 L/yr

KYC Analyst

1 - 8 years exp. (155 salaries)
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₹2.2 L/yr - ₹7 L/yr

Assistant Manager Operations

9 - 20 years exp. (152 salaries)
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₹5 L/yr - ₹17.5 L/yr

Senior Business Analyst

3 - 13 years exp. (136 salaries)
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₹4.1 L/yr - ₹14.5 L/yr

Data Analyst

0 - 8 years exp. (125 salaries)
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₹1.5 L/yr - ₹7.6 L/yr

PMO Lead

4 - 17 years exp. (125 salaries)
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₹3 L/yr - ₹11.6 L/yr

BPO Information Processing Specialist

0 - 10 years exp. (122 salaries)
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₹1.6 L/yr - ₹6.6 L/yr

Technical Support Engineer

1 - 9 years exp. (121 salaries)
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₹1.8 L/yr - ₹9.1 L/yr

Senior Process Analyst

2 - 9 years exp. (117 salaries)
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₹2.3 L/yr - ₹6.5 L/yr

Technical Lead

4 - 18 years exp. (116 salaries)
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₹4.2 L/yr - ₹19 L/yr

Process Analyst

0 - 6 years exp. (115 salaries)
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₹1.8 L/yr - ₹5 L/yr

Business Associate

1 - 8 years exp. (112 salaries)
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₹1 L/yr - ₹7.2 L/yr

Major Incident Manager

2 - 14 years exp. (110 salaries)
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₹2.9 L/yr - ₹12 L/yr

Operations Executive

0 - 9 years exp. (110 salaries)
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₹1.5 L/yr - ₹5.8 L/yr

Assistant General Manager

16 - 23 years exp. (105 salaries)
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₹21 L/yr - ₹50 L/yr

Senior Process Specialist

3 - 11 years exp. (99 salaries)
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₹2.6 L/yr - ₹6.2 L/yr

Last Updated: 2 Mar, 2025

What people are saying about TCS

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a technical specialist
2w
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Salary related reviews for TCS

2.8

Rated by 6.9k employees for salary & benefits

Developer in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Feb 2025
1.0
 for  Salary and Benefits

Likes

...correct person to join and work in this company. Freshers don't waste your time. And Knowledge aspects you can growth by your self confidence other than nothing is good for freshers salary hike is not good. Yearly you can get upto 7 percentage of hike it's upto 1500RS per month. How it is possible in this current market situation, current situation this salary and hike is not sufficient to survey in this company and About Digital is very good package but need to attend and clear is very hard better you can switch the company compare to digital.

read more
  • Skill development - Good
    • +1 more

Dislikes

This is not good company for freshers people who have 10+ years of experience this is right place sorry not palace to them.

read more
  • Salary - Bad
    • +2 more

Delivery Lead in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Feb 2025
1.0
 for  Salary and Benefits

Likes

Job safety and that's it

  • Job security - Good

Dislikes

Cutting employee salary and paying dividends in the market...hired at x amount and deducted y amount stating unit performance is not good and at the same time showing the same unit as most growing in the market results...

read more
  • Salary - Bad
    • +5 more

Associate Consultant in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Feb 2025
1.0
 for  Salary and Benefits

Likes

TCS is good for freshers and juniors. its running on brand name thats it.

Dislikes

compensation is pathetic. year on year raise in compensation is very horrible. huge variable pay and its not paid above c2 level associates.

read more
  • Salary - Bad
    • +4 more

Lead Business Analyst in Vadodara

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 25 Jan 2025
1.0
 for  Salary and Benefits

Likes

Job security & parents medical insurance

  • Job security - Excellent

Dislikes

Less Salary, no work-life balance, no promotions, employee exploitation, no recognition, non supportive managers, toxic environment, biased managers, narrow minded

read more
  • Salary - Bad
    • +5 more

Senior Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jan 2025
2.0
 for  Salary and Benefits

Likes

Job security and on time salary.

Dislikes

TCS being a brand does not treat their employees well, do not value their employees. Does not give ear to their employees. A rubbish and emotionless place. A torture house, A big trap !! On 15th Jan 25, a 24 year old girl lost her life in TCS, Ecity2 BLR campus due to the negligence and carelessness. It took over 45 mins for them to rescue her to the hospital and hospital claimed she was brought dead. Ridiculous Facility, Administration, HR and the leaders. A sad place to work unfortunately !!

read more
  • Salary - Poor
    • +5 more
see more salary related reviews

TCS interview questions by designations

System Engineer (1.1k)Software Developer (498)Software Engineer (451)Assistant System Engineer (380)
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More about working at TCS
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#6 Best Mega Company - 2021

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#2 Best Mega IT/ITES Company - 2021

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TCS Salary FAQs

How much does TCS pay per year?
The average TCS salary ranges from approximately ₹1 Lakh to ₹2 Lakhs per year for a Contract Assignee and ₹67.9 Lakhs to ₹1 Crore per year for a Center Head. Salary estimates are based on 38.4k TCS salaries received from various employees of TCS. TCS employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in TCS?
The highest-paying job at TCS is a Center Head with a salary of ₹67.9 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹15.46 lakhs per year. The top 1% earn more than a whopping ₹30 lakhs per year.
What is the minimum salary in TCS?
Minimum salary at TCS depends on the role you are applying for. For Process Associate the minimum salary is ₹1 Lakh to ₹6 Lakhs per year, and for Assistant System Engineer the minimum salary is ₹2.2 Lakhs to ₹5.8 Lakhs per year and so on.
What is the salary package for freshers in TCS?
The average salary at TCS for freshers varies from ₹1.4 Lakh to ₹2 Lakhs per year for Bfsi Trainer and ₹8.5 Lakhs to ₹30 Lakhs per year for Salesman.
What is the notice period at TCS in Customer Success, Service & Operations Department?
According to AmbitionBox, 58% of the TCS employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 16% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 26.6k responses on AmbitionBox in last 2 years.

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TCS Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at TCS is INRunlock blur . Salary estimates are based on 38.4k TCS latest salaries received from various employees of TCS.

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