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3.7

based on 92.9k Reviews

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TCS Customer Service Representative salaries in Mumbai

Annual salary range
2 - 8 years exp.
₹2.8 Lakhs - ₹5.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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38% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 2 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
4 - 8 years exp. (5 salaries)
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₹4.2 L/yr - ₹5.5 L/yr

Human Resources
Customer Service Representative Salary
2 - 6 years exp. (3 salaries)
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₹2.8 L/yr - ₹5 L/yr

CSR & Social Service
Customer Service Representative Salary
2 - 5 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4.6 L/yr

Last Updated: 5 Sep 2024

Companies similar to TCS for Customer Service Representative in Mumbai

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TCS Customer Service Representative Salary

2 - 8 years exp. (11 salaries)
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₹2.8 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Tech Mahindra Customer Service Representative Salary

0 - 7 years exp. (51 salaries)
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₹2 L/yr - ₹6 L/yr

arrow icon 13% less
 1 job opening
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Accenture Customer Service Representative Salary

0 - 5 years exp. (23 salaries)
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₹1.9 L/yr - ₹6.4 L/yr

arrow icon 10% more
 8 job openings
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Wipro Customer Service Representative Salary

0 - 3 years exp. (15 salaries)
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₹1.8 L/yr - ₹4.1 L/yr

arrow icon 22% less
 2 job openings
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Teleperformance Customer Service Representative Salary

0 - 5 years exp. (71 salaries)
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₹1.2 L/yr - ₹5 L/yr

arrow icon 25% less
 3 job openings
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EOSGlobe Customer Service Representative Salary

0 - 4 years exp. (71 salaries)
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₹0.9 L/yr - ₹3.3 L/yr

arrow icon 51% less
Customer Service Representative salary at TCS ranges between ₹2.8 Lakhs to ₹5.5 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 11 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Representative in Mumbai

7mo ago
₹5.5 Lakhs
8 years exp.
10mo ago
₹4.2 Lakhs
4 years exp.
1y ago
₹3.1 Lakhs
5 years exp.

Experience wise TCS Customer Service Representative salaries in Mumbai

Last Updated: 5 Sep 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.4 L/yr
4 years (AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.7 L/yr
5 years  (3 salaries)

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₹3.1 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)

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₹4.1 L/yr - ₹5.2 L/yr
View all

Similar Designation salaries in TCS

Customer Service Executive Salary
(88 salaries)
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₹1.05 L/yr - ₹7.5 L/yr
Senior Customer Service Executive Salary
(38 salaries)
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₹2 L/yr - ₹7 L/yr
Customer Service Associate Salary
(29 salaries)
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₹1.8 L/yr - ₹6.5 L/yr
Customer Support Executive Salary
(14 salaries)
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₹2.1 L/yr - ₹5.95 L/yr
Customer Care Executive Salary
(9 salaries)
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₹1.2 L/yr - ₹5 L/yr
Customer Relationship Manager Salary
(4 salaries)
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₹2.95 L/yr - ₹6.5 L/yr

Top skills at TCS for Customer Service Representative

Customer Service International BPO Chat Process BPO Customer Service International Chat Process Web Chat

Salary related reviews for TCS

3.0

Rated by 3 employees for salary & benefits

Senior Associate in Mumbai

Full Time

 · 

Shipping & Maritime Department

3.0
  •  posted on 18 Jan 2025
2.0
 for  Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

  • Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

read more
  • Salary - Poor
    • +2 more

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 15 Dec 2024
3.0
 for  Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance: 

  • Skill development - Good
    • +3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

read more
  • Promotions - Poor

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

read more

Customer Support Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Dec 2024
3.0
 for  Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

read more
  • Job security - Excellent
    • +1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 04 Dec 2024
3.0
 for  Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

  • Skill development - Excellent
    • +4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

read more
see more salary related reviews

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What people are saying about TCS

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kirayagami1
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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
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TCS Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at TCS in Mumbai?
The average salary of a Customer Service Representative at TCS in Mumbai typically ranges from ₹2.8 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Service Representative in Mumbai at TCS earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Service Representative Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ TCS employees in India.
What is the estimated take home salary of a Customer Service Representative at TCS in Mumbai?
The estimated take-home salary of a Customer Service Representative at TCS in Mumbai typically ranges from ₹31,773 to ₹33,060 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at TCS in Mumbai?
To be a Customer Service Representative at TCS in Mumbai, the key skills required include:

  • - Customer Service
  • - International BPO
  • - Chat Process
  • - BPO Customer Service
  • - International Chat Process

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than TCS for Customer Service Representative in India?
Accenture ₹1.9 Lakhs to ₹6.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to TCS in Mumbai?
The salary of a Customer Service Representative at companies similar to TCS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹2.0 Lakhs to ₹6.0 Lakhs per year
Wipro ₹1.8 Lakhs to ₹4.1 Lakhs per year
Teleperformance ₹1.2 Lakhs to ₹5.0 Lakhs per year
EOSGlobe ₹0.9 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at TCS in Mumbai?
The salary growth for a Customer Service Representative at TCS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Mumbai can expect the following growth trajectory at TCS:

Experience Average Salary Range
2 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
3 years ₹3.4 Lakhs to ₹4.4 Lakhs per year
4 years ₹3.6 Lakhs to ₹4.7 Lakhs per year
5 years ₹3.1 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

TCS Customer Service Representative salary in Mumbai ranges between ₹2.8 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 11 TCS latest salaries received from various employees of TCS.