Search

Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TCS Team. If you also belong to the team, you can get access from here

TCS Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 92.2k Reviews

Play video Play video Video summary
filter salariesFilter salaries by

TCS Customer Service Representative salaries in Mumbai

Annual salary range
2 - 8 years exp.
₹2.8 Lakhs - ₹5.5 Lakhs
Salary of majority employees
unlock blur
unlock blur

39% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 2 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
4 - 8 years exp. (5 salaries)
unlock-blur

₹4.2 L/yr - ₹5.5 L/yr

Human Resources
Customer Service Representative Salary
2 - 6 years exp. (3 salaries)
unlock-blur

₹2.8 L/yr - ₹5 L/yr

CSR & Social Service
Customer Service Representative Salary
2 - 5 years exp. (AmbitionBox Estimate)
unlock-blur

₹3.1 L/yr - ₹4.6 L/yr

Last Updated: 5 Sep 2024

Companies similar to TCS for Customer Service Representative in Mumbai

Logo
TCS Customer Service Representative Salary

2 - 8 years exp. (11 salaries)
unlock blur

₹2.8 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Tech Mahindra Customer Service Representative Salary

0 - 7 years exp. (51 salaries)
unlock blur

₹2 L/yr - ₹5.5 L/yr

arrow icon 25% less
 2 job openings
Logo
Accenture Customer Service Representative Salary

0 - 6 years exp. (25 salaries)
unlock blur

₹1.9 L/yr - ₹6.4 L/yr

arrow icon 12% more
 12 job openings
Logo
Wipro Customer Service Representative Salary

0 - 3 years exp. (10 salaries)
unlock blur

₹1.8 L/yr - ₹4.1 L/yr

arrow icon 16% less
 3 job openings
Logo
Teleperformance Customer Service Representative Salary

0 - 5 years exp. (80 salaries)
unlock blur

₹1.1 L/yr - ₹5 L/yr

arrow icon 27% less
 1 job opening
Logo
EOSGlobe Customer Service Representative Salary

0 - 4 years exp. (72 salaries)
unlock blur

₹0.9 L/yr - ₹3.3 L/yr

arrow icon 50% less
Customer Service Representative salary at TCS ranges between ₹2.8 Lakhs to ₹5.5 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 11 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Representative in Mumbai

6mo ago
avg blur mobile
8 years exp.
9mo ago
avg blur mobile
4 years exp.
1y ago
avg blur mobile
5 years exp.

Experience wise TCS Customer Service Representative salaries in Mumbai

Last Updated: 5 Sep 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

unlock blur

₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹3.4 L/yr - ₹4.4 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹3.7 L/yr - ₹4.7 L/yr
5 years  (3 salaries)

unlock blur

₹3.1 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)

unlock blur

₹4.1 L/yr - ₹5.2 L/yr
View all

Similar Designation salaries in TCS

Customer Service Executive Salary
(89 salaries)
unlock blur
₹1.05 L/yr - ₹7.5 L/yr
Senior Customer Service Executive Salary
(38 salaries)
unlock blur
₹2 L/yr - ₹7 L/yr
Customer Service Associate Salary
(27 salaries)
unlock blur
₹1.8 L/yr - ₹6.5 L/yr
Customer Support Executive Salary
(14 salaries)
unlock blur
₹2.1 L/yr - ₹5.95 L/yr
Customer Care Executive Salary
(9 salaries)
unlock blur
₹1.2 L/yr - ₹5 L/yr
Customer Relationship Manager Salary
(4 salaries)
unlock blur
₹2.95 L/yr - ₹6.5 L/yr

Top skills at TCS for Customer Service Representative

Customer Service International BPO Chat Process BPO Customer Service International Chat Process Web Chat

Salary related reviews for TCS

3.0

Rated by 3 employees for salary & benefits

Senior Associate in Mumbai

Full Time

 · 

Shipping & Maritime Department

3.0
  •  posted on 18 Jan 2025
2.0
 for  Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

  • Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

read more
  • Salary - Poor
    • +2 more

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 15 Dec 2024
3.0
 for  Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance: 

  • Skill development - Good
    • +3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

read more
  • Promotions - Poor

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

read more

Customer Support Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Dec 2024
3.0
 for  Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

read more
  • Job security - Excellent
    • +1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 04 Dec 2024
3.0
 for  Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

  • Skill development - Excellent
    • +4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about TCS

View All
kirayagami1
Verified Icon
1w (edited)
works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
71 participants . expiring in 4d
Got a question about TCS?
Ask anonymously on communities.
More about working at TCS
golden leaf award

#6 Best Mega Company - 2021

golden leaf awardgolden leaf award

#2 Best Mega IT/ITES Company - 2021

golden leaf award

TCS Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at TCS in Mumbai?
The average salary of a Customer Service Representative at TCS in Mumbai typically ranges from ₹2.8 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Service Representative in Mumbai at TCS earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Service Representative Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ TCS employees in India.
What is the estimated take home salary of a Customer Service Representative at TCS in Mumbai?
The estimated take-home salary of a Customer Service Representative at TCS in Mumbai typically ranges from ₹31,836 to ₹33,123 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at TCS in Mumbai?
To be a Customer Service Representative at TCS in Mumbai, the key skills required include:

  • - Customer Service
  • - International BPO
  • - Chat Process
  • - BPO Customer Service
  • - International Chat Process

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than TCS for Customer Service Representative in India?
Accenture ₹1.9 Lakhs to ₹6.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to TCS in Mumbai?
The salary of a Customer Service Representative at companies similar to TCS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro ₹1.8 Lakhs to ₹4.1 Lakhs per year
Tech Mahindra ₹2.0 Lakhs to ₹5.5 Lakhs per year
Teleperformance ₹1.1 Lakhs to ₹5.0 Lakhs per year
EOSGlobe ₹0.9 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at TCS in Mumbai?
The salary growth for a Customer Service Representative at TCS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Mumbai can expect the following growth trajectory at TCS:

Experience Average Salary Range
2 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
3 years ₹3.4 Lakhs to ₹4.4 Lakhs per year
4 years ₹3.7 Lakhs to ₹4.7 Lakhs per year
5 years ₹3.1 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

TCS Customer Service Representative salary in Mumbai ranges between ₹2.8 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 11 TCS latest salaries received from various employees of TCS.