Tata Consumer Products Customer Success, Service & Operations Department Salaries in India

Likes

Salary and expenses

Dislikes

Top management knows nothing about whats happening at the base level. Market visits are only for blaming others rather than knowing what are the issues. Recent acquisition (organic india, capital foods) flopped big time because of not giving time to bring organic growth. DB issues, damage audit, etc are all a mess. All the other support functions are just lazy and none gets done in time except 1 or 2 people.

Likes

Pay, employees benefits & compensation only is the thing is good here

Dislikes

Work culture , manager is terrible and no discussion only one way communication here single take policy for every market. Illogical targets ands creating unwanted pressure to leave employees on its own.

Likes

Products are good but on high rate, on time salary , on time expense , dsr incentive is good , market leader , outlet payout on time , expiry policy good , customer trust , good leave policy,incentive policy good.

Dislikes

Promotion policy very poor , increment policy very poor , target without logic , company giving high discount in modern trade/online e commerce trade and want 100% target achievement from GT on very low discount budget , management talk in air not having ground knowledge only having paper knowledge, management don't have any solution on infiltration, meeting time management very poor

Likes

Salary gets credited on time Good Products

Dislikes

Horrible culture No job security Manager Gives daily 15 agenda and calls it focus . Everyday 2 hours concall ans all useless discussion No time to go to the market still they need PJP Late night con call Office meeting up to 12 and 1 in the night please ask employees here before joining.

Likes

Only Salary and it’s perks

Dislikes

Everything, company’s culture is the worst, central cluster 1,2 are like hell to the employee. Each and every ASM consider himself as the God and treats employee like dogs. Jhansi, Etawah, Banda, Kanpur degat ASM Kashish Kalra is the worst person I’ve ever seen in this company. Company want the work of 4 TSE to be done by only 1 TSE which causes too much pressure.