Synchrony Senior Customer Service Associate Salaries by 20+ Employees (Updated 2025)

0 - 7 years exp.

₹3.2 Lakhs - ₹5.9 Lakhs

Avg. annual salary

Monthly In-hand Salary

29% more than the average Senior Customer Service Associate Salary in Financial Services Companies for 0 - 7 years of experience

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Last Updated: 2 Feb 2025

Companies similar to Synchrony for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
American Express Senior Customer Service Associate Salary 0 - 8 years exp. (34 salaries)	₹5 L/yr - ₹8.6 L/yr 49% more
JPMorgan Chase & Co. Senior Customer Service Associate Salary 5 - 18 years exp. (9 salaries)	₹3 L/yr - ₹9 L/yr 52% more
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Citicorp Senior Customer Service Associate Salary 2 - 8 years exp. (4 salaries)	₹4 L/yr - ₹4.3 L/yr 7% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (1.1k salaries)	₹1.1 L/yr - ₹5.2 L/yr 19% less
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (956 salaries)	₹1 L/yr - ₹5.5 L/yr 31% less

Senior Customer Service Associate salary at Synchrony ranges between ₹3.2 Lakhs to ₹5.9 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 23 latest salaries received from various employees of Synchrony.

Latest annual salaries shared by Synchrony Senior Customer Service Associate

3d ago

₹4.8 Lakhs

4 years exp.

6mo ago

₹4 Lakhs

2 years exp.

7mo ago

₹4.5 Lakhs

2 years exp.

7mo ago

₹4.2 Lakhs

4 years exp.

7mo ago

₹4.5 Lakhs

4 years exp.

1y ago

1 year exp.

1y ago

4 years exp.

1y ago

6 years exp.

1y ago

2 years exp.

1y ago

7 years exp.

Experience wise Synchrony Senior Customer Service Associate salaries

Last Updated: 2 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.5 L/yr
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.5 L/yr
Login to view exact salary
2 years (6 salaries)	₹3.3 L/yr - ₹4.5 L/yr
3 years (3 salaries)	₹3.5 L/yr - ₹5 L/yr
4 years (7 salaries)	₹3.4 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹8.2 L/yr
6 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹5.9 L/yr
7 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.2 L/yr

View all

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Salary related reviews for Synchrony

3.2

Rated by 6 employees for salary & benefits

Senior Customer Service Associate in Knowledge City, Shilpagram Village, Hitex City..

Other Department

5.0

• posted on 04 Aug 2020

5.0

for Salary and Benefits

Likes

Synchrony is one of the Best Organizations in Hyderabad and it's a Great place to work.

Salary - Excellent

+6 more

Dislikes

I dislike about the package, I know in most of the companies does. They offer one package and give us less salary. If you get a Job in synchrony make sure you are clear about each and single rupee

Customer Service Representative (working remotely)

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Sep 2024

5.0

for Salary and Benefits

Likes

Salary , appraisals, are only good and we can like something here

Salary - Excellent

+2 more

Dislikes

Work life and managers are heartless on floor. We do not have something which can satisfy for ourself being in this job. Earlier days, everything went well. However, Later days it been it’s a burden day by day working here

Skill development - Poor

+2 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Support Department

3.0

• posted on 06 May 2021

2.0

for Salary and Benefits

Likes

Good work environment and culture. Management is supportive. There is a huge cafeteria ,free gym , cool gaming arcade and chilling area .Good benefit like free transport.

Job security - Good

+1 more

Dislikes

No incentives, , No night shift allowance. No Bonus and Yearly increment is very poor n below average. Rotational shift , Split off Only good for freshers.

Salary - Poor

+2 more

Customer Service Representative in Hyderabad / Secunderabad

Customer Service Department

5.0

• posted on 09 Jul 2021

4.0

for Salary and Benefits

Likes

Employee satisfaction is a standard objective at Synchrony.

Salary - Good

+6 more

Dislikes

There is nothing to dislike about but I think compared to other MNC's Synchrony has a little less pay scale. There isn't any great difference though. And this is definitely not a complete dislike.

Senior Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

• posted on 25 Mar 2021

2.0

for Salary and Benefits

Likes

The company policies are great but compensation are less and since covid hit it the work culture went downhill.

Skill development - Good

+3 more

Dislikes

There is nothing specific but they did become a little not so friendly towards employees after covid hit the management went downhill and they i guess stopped caring about employees.

Salary - Poor

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Synchrony Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Synchrony ?

The average salary of a Senior Customer Service Associate at Synchrony in India typically ranges from ₹3.2 Lakhs to ₹5.9 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Senior Customer Service Associate at Synchrony earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.9 Lakhs per year. Senior Customer Service Associate Salaries at Synchrony can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Synchrony employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Synchrony in India?

The estimated take-home salary of a Senior Customer Service Associate at Synchrony in India typically ranges from ₹32,781 to ₹34,054 per month. This is based on the average salary range of ₹3.2 Lakhs to ₹5.9 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Synchrony. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Synchrony for Senior Customer Service Associate in India?

JPMorgan Chase & Co.	₹3.0 Lakhs to ₹9.0 Lakhs per year
American Express	₹5.0 Lakhs to ₹8.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Synchrony, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Synchrony in India?

The salary of a Senior Customer Service Associate at companies similar to Synchrony in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Citicorp	₹4.0 Lakhs to ₹4.3 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.2 Lakhs per year
Firstsource Solutions	₹1.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Synchrony in India?

The salary growth for a Senior Customer Service Associate at Synchrony depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Synchrony:

Experience	Average Salary Range
Fresher	₹1.6 Lakhs to ₹4.5 Lakhs per year
1 year	₹3.2 Lakhs to ₹4.5 Lakhs per year
2 years	₹3.3 Lakhs to ₹4.5 Lakhs per year
3 years	₹3.5 Lakhs to ₹5.0 Lakhs per year

and so on.

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Synchrony Senior Customer Service Associate Salaries

Synchrony Senior Customer Service Associate salary in India ranges between ₹3.2 Lakhs to ₹5.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 23 Synchrony latest salaries received from various employees of Synchrony.