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Sutherland Global Services Senior Customer Service Executive salaries in Ernakulam

Annual salary range
5 - 8 years exp.
₹3.1 Lakhs - ₹3.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 5 - 8 years of experience

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Last Updated: 5 Jun 2024

Senior Customer Service Executive salary at Sutherland Global Services ranges between ₹3.1 Lakhs to ₹3.9 Lakhs per year for employees with experience between 5 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Senior Customer Service Executive in Ernakulam

10mo ago
₹3.1 Lakhs
8 years exp.
1y ago
₹3.1 Lakhs
6 years exp.

Experience wise Sutherland Global Services Senior Customer Service Executive salaries in Ernakulam

Last Updated: 5 Jun 2024

Experience Avg Annual Salary
5 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
6 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
7 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.3 L/yr
8 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.4 L/yr

Similar Designation salaries in Sutherland Global Services

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₹1.8 L/yr - ₹4.2 L/yr
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₹2.5 L/yr - ₹3.64 L/yr
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₹2.4 L/yr - ₹3.46 L/yr

Top skills at Sutherland Global Services for Senior Customer Service Executive

Customer Service International Voice Process Finance Hiring Customer Care inbound Customer Service Written Communication Calling International Call Center customer support bpo voice process Financial Accounting Benefits

Salary related reviews for Sutherland Global Services

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Oct 2023

3.0
 for  Salary and Benefits

Likes

The current manager is very understanding and supportive and helps me in enhancing my skills

  • Skill development - Good
  • +2 more

Dislikes

The salary is too less basis the work we do and also the salary is not equal or close to equal for the employee at the same level. The appraisals ratings are given way to low which doesn't help increase our salary we are not eligible for incentives too which is kind of hard seeing the increase in inflation.

read more
  • Promotions - Bad

Customer Success, Service & Operations Department

5.0
  •  posted on 01 Feb 2022

4.0
 for  Salary and Benefits

Likes

Good place to work supporting team members and management's transparency Huge cafeteria and games to play and lot more

  • Salary - Good
  • +6 more

Dislikes

Salary is decent but career growth is very slow.politics and management doesn't address our issues

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Mar 2025

5.0
 for  Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

read more
  • Salary - Excellent
  • +5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

read more
  • Job security - Bad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 12 Feb 2025

2.0
 for  Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

read more
  • Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Jan 2025

1.0
 for  Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

read more
  • Salary - Bad
  • +6 more
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Sutherland Global Services Senior Customer Service Executive Salary FAQs

How the salary growth look like for a Senior Customer Service Executive at Sutherland Global Services in Ernakulam?
The salary growth for a Senior Customer Service Executive at Sutherland Global Services in Ernakulam depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Ernakulam can expect the following growth trajectory at Sutherland Global Services:

Experience Average Salary Range
5 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
6 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
7 years ₹3.4 Lakhs to ₹4.3 Lakhs per year
8 years ₹3.4 Lakhs to ₹4.4 Lakhs per year
and so on.

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Sutherland Global Services Senior Customer Service Executive salary in Ernakulam ranges between ₹3.1 Lakhs to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.