Sutherland Global Services CS Internet Associate Salaries in Kochi (Updated 2025)

Likes

Receiving salary on time even though it's low. Receiving goodies/pizza for peak days. Extra payment for working on holidays. Proper communication through office email address on events and updates.

Dislikes

Work pressure and high targets. Less growth and learning opportunities. Cab facility only available between 6pm to 6am. Shift keeps changing almost every week there by causing health issues. Chance to get into a team of incapable manager. Team work will be smooth if the team manager is friendly and updated with process knowledge. Even though company says there will be 2 rotational off days, many of the weeks will have comp offs where team manager force members to work for 6th day. No consideration and incentives for contractual employees.

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Likes

I was happy that I got an opportunity to work. Later on regret my decision of going to work there altogether. It was overall bad experiences.

Dislikes

...agement is rude. No proper point of contact. No transparency in management. Salary issue. Bad working environment. Distrubed mental health. They are taking advantage of current pandemic situation and treating the employees in the worst possible. Humiliation from the management. Put through anxiety and depression. Not paying asking to go to work even if we are sick no sense of Assurity.

Likes

Nothing.

Dislikes

...ast two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises when you reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review.

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.