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3.7

based on 6.6k Reviews

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Sutherland Global Services Customer experience Manager salaries in Mumbai

Annual salary range
12 - 14 years exp.
₹15.3 Lakhs - ₹21.5 Lakhs
Salary of majority employees
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90% more than the average Customer experience Manager Salary in IT Services & Consulting Companies for 12 - 14 years of experience

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Last Updated: 10 Jan 2025

Companies similar to Sutherland Global Services for Customer experience Manager in Mumbai

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Sutherland Global Services Customer experience Manager Salary

12 - 14 years exp. (5 salaries)

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₹15.3 L/yr - ₹21.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹2.5 L/yr - ₹3.7 L/yr

arrow icon 82% less
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₹3.6 L/yr - ₹4.1 L/yr

arrow icon 78% less
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Maersk Customer experience Manager Salary

11 - 19 years exp. (6 salaries)

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₹11.1 L/yr - ₹28.5 L/yr

At par
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₹9.4 L/yr - ₹14.5 L/yr

arrow icon 35% less
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₹15 L/yr - ₹18 L/yr

arrow icon 13% less
Customer experience Manager salary at Sutherland Global Services ranges between ₹15.3 Lakhs to ₹21.5 Lakhs per year for employees with experience between 12 years to 14 years. Salary estimates are based on 5 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Customer experience Manager in Mumbai

1w ago
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13 years exp.
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14 years exp.
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13 years exp.
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13 years exp.
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12 years exp.

Experience wise Sutherland Global Services Customer experience Manager salaries in Mumbai

Last Updated: 10 Jan 2025

Experience Avg Annual Salary
12 years (AmbitionBox Estimate)

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₹15.3 L/yr - ₹29 L/yr
13 years  (3 salaries)

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₹6.8 L/yr - ₹21 L/yr
14 years (AmbitionBox Estimate)

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₹7.1 L/yr - ₹21.5 L/yr

Similar Designation salaries in Sutherland Global Services

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₹1.3 L/yr - ₹4.5 L/yr
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₹1.5 L/yr - ₹5.8 L/yr
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₹1.15 L/yr - ₹4.5 L/yr
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₹8.5 L/yr - ₹17.8 L/yr
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₹1.6 L/yr - ₹3.75 L/yr

Top skills at Sutherland Global Services for Customer experience Manager

Quality Analysis Written Communication Call Quality Coaching Calibration Power Point Presentation Call Audit Data Interpretation Analytical Skills Management Skills Root Cause Analysis

Salary related reviews for Sutherland Global Services

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Aug 2024

3.0
 for  Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

read more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 14 Aug 2024

1.0
 for  Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

read more

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 13 Sep 2023

2.0
 for  Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jun 2024

3.0
 for  Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

read more

Full Time

 · 

Healthcare & Life Sciences Department

3.0
  •  posted on 02 Jan 2023

5.0
 for  Salary and Benefits

Likes

Salary and payroll was very satisfying. There were no problem on receiving the pay. There are lot many opportunities to learn more

read more

Dislikes

There is no work life balance. Hard working employees will always be dumped up with all the works instead employees who are still acting as if they were busy are still enjoying their lives without any work and getting the pleasure by dumping their works to others. Also some US employees will always provoke that Indian employees are not upto the mark and not smarter than them. Some employees still working in higher positions without any knowledge in their field. Exit interview was not scheduled by HR. There was no clarity when will we get settlement and whom to approach. Last but not the least please treat the employees as human being. Also do understand that even they have their families to take care of.

read more
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Sutherland Global Services Customer experience Manager Salary FAQs

What is the salary of Customer experience Manager at Sutherland Global Services Mumbai?
Customer experience Manager salary at Sutherland Global Services in Mumbai ranges between ₹15.3 Lakhs to ₹21.5 Lakhs for experience between 12 years to 14 years. According to our estimates it is 90% more than the average Customer experience Manager Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Sutherland Global Services Mumbai.
How does the salary of a Customer experience Manager at Sutherland Global Services Mumbai compare with the average salary range for this job?
The average salary of a Customer experience Manager at Sutherland Global Services is 90% more than the average salary of a Customer experience Manager in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer experience Manager at Sutherland Global Services?
Quality Analysis, Written Communication, Call Quality, Coaching and Calibration are some of the popular skills required to work as a Customer experience Manager at Sutherland Global Services Mumbai.
Which similar companies are paying more than Sutherland Global Services to a Customer experience Manager in Mumbai?
  • Maersk Customer experience Manager Salary - ₹11.1 Lakhs to ₹28.5 Lakhs per year
What is the salary of a Customer experience Manager in companies similar to Sutherland Global Services in Mumbai?
  • Sify Technologies Customer experience Manager Salary - ₹15.0 Lakhs to ₹18.0 Lakhs per year
  • Kotak Mahindra Bank Customer experience Manager Salary - ₹9.4 Lakhs to ₹14.5 Lakhs per year
  • Hansa Direct Customer experience Manager Salary - ₹3.6 Lakhs to ₹4.1 Lakhs per year
  • HDFC Ergo General Insurance Customer experience Manager Salary - ₹2.5 Lakhs to ₹3.7 Lakhs per year
What is the estimated take home salary of a Customer experience Manager at Sutherland Global Services in Mumbai?
The estimated take-home salary of a Customer experience Manager at Sutherland Global Services ranges between ₹1,17,069 per month to ₹1,20,342 per month in Mumbai. The take-home salary calculation is based on the average Sutherland Global Services Customer experience Manager salary in India which ranges between ₹15.3 Lakhs to ₹21.5 Lakhs per year for employees with experience between 12 years to 14 years. Check how did we calculate take home salary?
What is the notice period for Customer experience Manager at Sutherland Global Services in Mumbai?
According to AmbitionBox, 67% of the Sutherland Global Services Customer experience Managers in Mumbai reported a notice period of 2 Months, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Sutherland Global Services Customer experience Manager salary in Mumbai ranges between ₹15.3 Lakhs to ₹21.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.