Sutherland Global Services Customer experience Manager Salaries by 7 Employees (Updated 2025)

12 - 14 years exp.

₹8.4 Lakhs - ₹21.5 Lakhs

Low Confidence

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakh

Monthly In-hand Salary

78% more than the average Customer experience Manager Salary in IT Services & Consulting Companies for 12 - 14 years of experience

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Last Updated: 14 Feb 2025

Companies similar to Sutherland Global Services for Customer experience Manager

Company name	Avg Annual Salary	Open Jobs
Hewlett Packard Enterprise Customer experience Manager Salary 0 - 7 years exp. (6 salaries)	₹3.3 L/yr - ₹12.2 L/yr 51% less
Zolo Customer experience Manager Salary 3 - 7 years exp. (59 salaries)	₹3 L/yr - ₹10 L/yr 64% less
Login to view exact salary
Auxilo Finserve Customer experience Manager Salary 1 - 8 years exp. (33 salaries)	₹2.3 L/yr - ₹5.3 L/yr 76% less	4 job openings
HDFC Ergo General Insurance Customer experience Manager Salary 0 - 6 years exp. (25 salaries)	₹2.4 L/yr - ₹4.7 L/yr 81% less
Bharti Airtel Customer experience Manager Salary 5 - 19 years exp. (24 salaries)	₹7.7 L/yr - ₹18 L/yr 34% less

Customer experience Manager salary at Sutherland Global Services ranges between ₹8.4 Lakhs to ₹21.5 Lakhs per year for employees with experience between 12 years to 14 years. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer experience Manager salaries

Last Updated: 14 Feb 2025

Experience	Avg Annual Salary
12 years (AmbitionBox Estimate)	₹14.1 L/yr - ₹18 L/yr
13 years (4 salaries)	₹8.4 L/yr - ₹21 L/yr
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14 years (AmbitionBox Estimate)	₹15.1 L/yr - ₹19.3 L/yr

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Top skills at Sutherland Global Services for Customer experience Manager

Quality Analysis Written Communication Call Quality Coaching Calibration Power Point Presentation Call Audit Data Interpretation Analytical Skills Management Skills Root Cause Analysis

Salary related reviews for Sutherland Global Services

4.0

Rated by 1 employees for salary & benefits

Operations Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Apr 2025

1.0

for Salary and Benefits

Likes

Tools to work

Company culture - Excellent

Dislikes

Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty

Salary - Bad

+4 more

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Sutherland Global Services Customer experience Manager Salary FAQs

What is the salary of Customer experience Manager at Sutherland Global Services ?

The average salary of a Customer experience Manager at Sutherland Global Services in India typically ranges from ₹8.4 Lakhs to ₹21.5 Lakhs per year, depending on experience (from 12 years to 14 years).

The top 10% of Customer experience Manager at Sutherland Global Services earn more than ₹21.4 Lakhs per year, and the top 1% earn over ₹21.5 Lakhs per year. Customer experience Manager Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer experience Manager at Sutherland Global Services in India?

The estimated take-home salary of a Customer experience Manager at Sutherland Global Services in India typically ranges from ₹1,12,362 to ₹1,15,483 per month. This is based on the average salary range of ₹8.4 Lakhs to ₹21.5 Lakhs per year for employees with experience ranging from 12 years to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer experience Manager at Sutherland Global Services ?

To be a Customer experience Manager at Sutherland Global Services in india, the key skills required include:

- Quality Analysis
- Written Communication
- Call Quality
- Coaching
- Calibration

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer experience Manager in companies similar to Sutherland Global Services in India?

The salary of a Customer experience Manager at companies similar to Sutherland Global Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Bharti Airtel	₹7.7 Lakhs to ₹18.0 Lakhs per year
Hewlett Packard Enterprise	₹3.3 Lakhs to ₹12.2 Lakhs per year
Zolo	₹3.0 Lakhs to ₹10.0 Lakhs per year
Auxilo Finserve	₹2.3 Lakhs to ₹5.3 Lakhs per year
HDFC Ergo General Insurance	₹2.4 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer experience Manager at Sutherland Global Services in India?

The salary growth for a Customer experience Manager at Sutherland Global Services depends on factors such as experience, performance, and promotions. On average, a Customer experience Manager can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
12 years	₹14.1 Lakhs to ₹18.0 Lakhs per year
13 years	₹8.4 Lakhs to ₹21.0 Lakhs per year
14 years	₹15.1 Lakhs to ₹19.3 Lakhs per year

and so on.

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Sutherland Global Services Customer experience Manager Salaries

Sutherland Global Services Customer experience Manager salary in India ranges between ₹8.4 Lakhs to ₹21.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.