Sutherland Global Services Mumbai Customer Care Associate Salaries by 5 Employees (Updated 2025)

0 - 1 year exp.

₹1.5 Lakh - ₹3.8 Lakhs

Avg. annual salary

Monthly In-hand Salary

10% more than the average Customer Care Associate Salary in IT Services & Consulting Companies for 0 - 1 year of experience

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Last Updated: 24 Mar 2025

Companies similar to Sutherland Global Services for Customer Care Associate in Mumbai

Sutherland Global Services Customer Care Associate Salary

0 - 1 year exp. (5 salaries)

₹1.5 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Shoppers Stop Customer Care Associate Salary 0 - 7 years exp. (19 salaries)	₹1.1 L/yr - ₹3.7 L/yr 12% less
Teleperformance Customer Care Associate Salary 0 - 5 years exp. (11 salaries)	₹1.5 L/yr - ₹3.1 L/yr 9% more
Login to view exact salary
DCB Bank Customer Care Associate Salary 1 - 6 years exp. (10 salaries)	₹2.6 L/yr - ₹4 L/yr 46% more
Gangar Eyenation Customer Care Associate Salary 1 - 9 years exp. (8 salaries)	₹1.9 L/yr - ₹4.5 L/yr 30% more
Aditya Birla Fashion and Retail Customer Care Associate Salary 3 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹3.2 L/yr 1% more

Customer Care Associate salary at Sutherland Global Services ranges between ₹1.5 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 5 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Care Associate salaries in Mumbai

Last Updated: 24 Mar 2025

Experience	Avg Annual Salary
Fresher (4 salaries)	₹1.5 L/yr - ₹3.8 L/yr
Login to view exact salary
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr

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Senior Process Associate Salary

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₹3.5 L/yr - ₹4.5 L/yr

Top skills at Sutherland Global Services for Customer Care Associate

Written Communication Communication Skills

Salary related reviews for Sutherland Global Services

Operations Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Apr 2025

1.0

for Salary and Benefits

Likes

Tools to work

Company culture - Excellent

Dislikes

Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty

Salary - Bad

+4 more

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

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Sutherland Global Services Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at Sutherland Global Services in Mumbai?

The average salary of a Customer Care Associate at Sutherland Global Services in Mumbai typically ranges from ₹1.5 Lakhs to ₹3.8 Lakhs per year, depending on experience (from Fresher to 1 year).

The top 10% of Customer Care Associate in Mumbai at Sutherland Global Services earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Care Associate Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Care Associate at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Customer Care Associate at Sutherland Global Services in Mumbai typically ranges from ₹17,742 to ₹19,439 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from Fresher to 1 year.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Associate at Sutherland Global Services in Mumbai?

To be a Customer Care Associate at Sutherland Global Services in Mumbai, the key skills required include:

- Written Communication
- Communication Skills

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Sutherland Global Services for Customer Care Associate in India?

DCB Bank	₹2.6 Lakhs to ₹4.0 Lakhs per year
Gangar Eyenation	₹1.9 Lakhs to ₹4.5 Lakhs per year
Teleperformance	₹1.5 Lakhs to ₹3.1 Lakhs per year
Aditya Birla Fashion and Retail	₹2.1 Lakhs to ₹3.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Customer Care Associate in companies similar to Sutherland Global Services in Mumbai?

The salary of a Customer Care Associate at companies similar to Sutherland Global Services in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Shoppers Stop

₹1.1 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Associate at Sutherland Global Services in Mumbai?

The salary growth for a Customer Care Associate at Sutherland Global Services in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Mumbai can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
Fresher	₹1.5 Lakhs to ₹3.8 Lakhs per year
1 year	₹2.3 Lakhs to ₹2.9 Lakhs per year

and so on.

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Sutherland Global Services Customer Care Associate Salaries in Mumbai

Sutherland Global Services Customer Care Associate salary in Mumbai ranges between ₹1.5 Lakh to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Customer Care Associate salaries in Mumbai (Updated 2025)

Companies similar to Sutherland Global Services for Customer Care Associate in Mumbai

Latest annual salaries shared by Sutherland Global Services Customer Care Associate in Mumbai

Experience wise Sutherland Global Services Customer Care Associate salaries in Mumbai

Similar Designation salaries in Sutherland Global Services

Top skills at Sutherland Global Services for Customer Care Associate

Salary related reviews for Sutherland Global Services

Operations Manager in Hyderabad / Secunderabad

Customer Service Associate in Kochi

Customer Service Associate in Chennai

Customer Support Executive in Chennai

Process Associate in Chennai

Sutherland Global Services Customer Care Associate Salary FAQs

Tell us how to improve this page.