DCB Bank Mumbai Customer Care Associate Salaries by 10+ Employees (Updated 2025)

1 - 6 years exp.

₹2.6 Lakhs - ₹4 Lakhs

Salary of majority employees

53% more than the average Customer Care Associate Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Care Associate Salary 1 - 6 years exp. (5 salaries)	₹2.6 L/yr - ₹3.5 L/yr
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Customer Success, Service & Operations Customer Care Associate Salary 2 - 6 years exp. (4 salaries)	₹3.2 L/yr - ₹4 L/yr

Last Updated: 15 Apr 2024

Companies similar to DCB Bank for Customer Care Associate in Mumbai

DCB Bank Customer Care Associate Salary

1 - 6 years exp. (11 salaries)

₹2.6 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Shoppers Stop Customer Care Associate Salary 0 - 5 years exp. (18 salaries)	₹1.1 L/yr - ₹2.9 L/yr 37% less
Teleperformance Customer Care Associate Salary 0 - 5 years exp. (11 salaries)	₹1.5 L/yr - ₹3.1 L/yr 24% less
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Gangar Eyenation Customer Care Associate Salary 2 - 7 years exp. (9 salaries)	₹2 L/yr - ₹4 L/yr 12% less
Crossword Bookstores Customer Care Associate Salary 0 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹2.2 L/yr 44% less
Riddhi Corporate Services Customer Care Associate Salary 2 - 5 years exp. (4 salaries)	₹1.5 L/yr - ₹1.9 L/yr 48% less

Customer Care Associate salary at DCB Bank ranges between ₹2.6 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 11 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Care Associate salaries in Mumbai

Last Updated: 15 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹6.3 L/yr
2 years (3 salaries)	₹3 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.3 L/yr
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹6.3 L/yr
6 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.5 L/yr

View all

From

Customer Care Associate

₹

Lakhs/yr

0 - 6 years exp.

Deputy Manager

₹

Lakhs/yr

1 - 11 years exp.

Customer Care Associate 0 - 6 years exp.

Assistant Manager 0 - 10 years exp.

13% hike

Deputy Manager 1 - 11 years exp.

39% hike

From

1 more level

Customer Care Associate

0 - 6 years exp.

Deputy Manager 1

2 - 10 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in DCB Bank

Customer Service Executive Salary

(36 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹2.3 L/yr - ₹3 L/yr

Operations Manager Salary

(6 salaries)

₹2 L/yr - ₹6.5 L/yr

Customer Service Associate Salary

(3 salaries)

₹2.74 L/yr - ₹3 L/yr

Top skills at DCB Bank for Customer Care Associate

customer care Telesales Banking voice process Customer Service Communication Skills Outbound Calling Telecalling Customer Satisfaction Loans query Interpersonal Skills Testing Lead Generation Kannada

Salary related reviews for DCB Bank

4.5

Rated by 3 employees for salary & benefits

Customer Service Executive in New Delhi

Full Time

Other Department

1.0

• posted on 20 Jun 2024

4.0

for Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

Salary - Good

Dislikes

pressure, mental pressure, work life balance So pls don't Join

Skill development - Bad

+5 more

Customer Service Executive in Panipat

Full Time

Sales & Service Department

2.0

• posted on 21 Aug 2020

1.0

for Salary and Benefits

Likes

It was a worst experience. One side they say we give you salary on the other side they say buy HI, LI for yourself, they use old school methods. It is not a bank it is a shop.

Dislikes

Illustrate staff, my former supervisor even don't know how to write an email.and he claims that he have 15 year of experience.

Salary - Bad

+6 more

Operations Manager in Mancherial

Operations Department

5.0

• posted on 01 Aug 2020

5.0

for Salary and Benefits

Likes

...ot supportive and the management is also not support at this covid 19 situation.appraisals and salary jokes are not given.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the may doesn't address our issues.salary is very low but career growth is very slow.

Deputy Manager in Chennai

BFSI, Investments & Trading Department

4.0

• posted on 19 Mar 2018

4.0

for Salary and Benefits

Likes

The Bank is job having security. The more friendly and take care of the career. we can move from one department to another department as per required knowledge.

Salary - Good

+6 more

Dislikes

The growth is very slow. Appreciation is very less. The salary is low as per grade level.

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

see more salary related reviews

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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DCB Bank Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at DCB Bank Mumbai?

Customer Care Associate salary at DCB Bank in Mumbai ranges between ₹2.6 Lakhs to ₹4.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 53% more than the average Customer Care Associate Salary in India. Salary estimates are based on 11 latest salaries received from various employees of DCB Bank Mumbai.

How does the salary of a Customer Care Associate at DCB Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Care Associate at DCB Bank is 53% more than the average salary of a Customer Care Associate in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Associate at DCB Bank?

customer care, Telesales, Banking, voice process and Customer Service are some of the popular skills required to work as a Customer Care Associate at DCB Bank Mumbai.

What is the salary of a Customer Care Associate in companies similar to DCB Bank in Mumbai?

Gangar Eyenation Customer Care Associate Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Teleperformance Customer Care Associate Salary - ₹1.5 Lakhs to ₹3.1 Lakhs per year
Shoppers Stop Customer Care Associate Salary - ₹1.1 Lakhs to ₹2.9 Lakhs per year
Crossword Bookstores Customer Care Associate Salary - ₹1.8 Lakhs to ₹2.2 Lakhs per year
Riddhi Corporate Services Customer Care Associate Salary - ₹1.5 Lakhs to ₹1.9 Lakhs per year

What is the estimated take home salary of a Customer Care Associate at DCB Bank in Mumbai?

The estimated take-home salary of a Customer Care Associate at DCB Bank ranges between ₹25,510 per month to ₹26,941 per month in Mumbai. The take-home salary calculation is based on the average DCB Bank Customer Care Associate salary in India which ranges between ₹2.6 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Associate at DCB Bank in Mumbai?

According to AmbitionBox, 100% of the DCB Bank Customer Care Associates in Mumbai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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DCB Bank Customer Care Associate Salaries in Mumbai

DCB Bank Customer Care Associate salary in Mumbai ranges between ₹2.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 DCB Bank latest salaries received from various employees of DCB Bank.