DCB Bank Mumbai Customer Service Executive Salaries by 30+ Employees (Updated 2025)

2 - 9 years exp.

₹2 Lakhs - ₹4.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

22% more than the average Customer Service Executive Salary in Banking Companies for 2 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 3 - 9 years exp. (14 salaries)	₹2.8 L/yr - ₹4.5 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 2 - 6 years exp. (8 salaries)	₹2.4 L/yr - ₹3.9 L/yr
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Finance & Accounting Customer Service Executive Salary 2 - 7 years exp. (6 salaries)	₹3 L/yr - ₹4.5 L/yr
Sales & Business Development Customer Service Executive Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4 L/yr
Marketing & Communication Customer Service Executive Salary 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.8 L/yr

Last Updated: 16 Feb 2025

Companies similar to DCB Bank for Customer Service Executive in Mumbai

DCB Bank Customer Service Executive Salary

2 - 9 years exp. (35 salaries)

₹2 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Service Executive Salary 0 - 7 years exp. (125 salaries)	₹1.8 L/yr - ₹6.4 L/yr 3% more
IndusInd Bank Customer Service Executive Salary 0 - 5 years exp. (54 salaries)	₹1.4 L/yr - ₹3.6 L/yr 24% less
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RBL Bank Customer Service Executive Salary 0 - 6 years exp. (25 salaries)	₹1.4 L/yr - ₹3.5 L/yr 30% less
Yes Bank Customer Service Executive Salary 1 - 4 years exp. (18 salaries)	₹1.6 L/yr - ₹4.5 L/yr 18% less
IDBI Bank Customer Service Executive Salary 0 - 4 years exp. (10 salaries)	₹1 L/yr - ₹7.8 L/yr 2% less
Standard Chartered Customer Service Executive Salary 1 - 8 years exp. (9 salaries)	₹2.4 L/yr - ₹4.9 L/yr 7% more
Jana Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹3.5 L/yr 24% less
Barclays Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	₹2.4 L/yr - ₹5.2 L/yr 33% more
AU Small Finance Bank Customer Service Executive Salary 1 - 5 years exp. (4 salaries)	₹2.5 L/yr - ₹3.7 L/yr 17% less

Customer Service Executive salary at DCB Bank ranges between ₹2 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 35 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Service Executive salaries in Mumbai

Last Updated: 16 Feb 2025

Experience	Avg Annual Salary
2 years (5 salaries)	₹2.8 L/yr - ₹6.3 L/yr
3 years (7 salaries)	₹2.4 L/yr - ₹4.5 L/yr
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4 years (9 salaries)	₹2 L/yr - ₹4.5 L/yr
5 years (5 salaries)	₹3 L/yr - ₹4.3 L/yr
6 years (4 salaries)	₹3.5 L/yr - ₹4.3 L/yr
7 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
8 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
9 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr

View all

From

Customer Service Executive

₹

Lakhs/yr

0 - 9 years exp.

Sales Manager

₹

Lakhs/yr

5 - 12 years exp.

Customer Service Executive 0 - 9 years exp.

Relationship Manager 0 - 10 years exp.

18% hike

Sales Manager 5 - 12 years exp.

74% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in DCB Bank

Customer Service Manager Salary

(61 salaries)

₹3.2 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹2.3 L/yr - ₹3 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.5 L/yr - ₹3 L/yr

Top skills at DCB Bank for Customer Service Executive

Sales MIS Networking Compliance Auditing Banking Trade Finance Retail Mutual Funds Gold Loan Term Deposits Direct Sales Liability Products Casa Saving Account

Salary related reviews for DCB Bank

4.4

Rated by 4 employees for salary & benefits

Customer Service Executive in New Delhi

Full Time

Other Department

1.0

• posted on 20 Jun 2024

4.0

for Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

Salary - Good

Dislikes

pressure, mental pressure, work life balance So pls don't Join

Skill development - Bad

+5 more

Customer Service Executive in Panipat

Full Time

Sales & Service Department

2.0

• posted on 21 Aug 2020

1.0

for Salary and Benefits

Likes

It was a worst experience. One side they say we give you salary on the other side they say buy HI, LI for yourself, they use old school methods. It is not a bank it is a shop.

Dislikes

Illustrate staff, my former supervisor even don't know how to write an email.and he claims that he have 15 year of experience.

Salary - Bad

+6 more

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Skill development - Bad

+4 more

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Skill development - Bad

+5 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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DCB Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at DCB Bank in Mumbai?

The average salary of a Customer Service Executive at DCB Bank in Mumbai typically ranges from ₹2.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 2 years to 9 years).

The top 10% of Customer Service Executive in Mumbai at DCB Bank earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Executive Salaries at DCB Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ DCB Bank employees in India.

What is the estimated take home salary of a Customer Service Executive at DCB Bank in Mumbai?

The estimated take-home salary of a Customer Service Executive at DCB Bank in Mumbai typically ranges from ₹26,817 to ₹28,229 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 2 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of DCB Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Executive at DCB Bank in Mumbai?

To be a Customer Service Executive at DCB Bank in Mumbai, the key skills required include:

- Sales
- MIS
- Networking
- Compliance
- Auditing

These skills are highly valued at DCB Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than DCB Bank for Customer Service Executive in India?

Barclays	₹2.4 Lakhs to ₹5.2 Lakhs per year
Standard Chartered	₹2.4 Lakhs to ₹4.9 Lakhs per year
IDFC FIRST Bank	₹1.8 Lakhs to ₹6.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DCB Bank, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to DCB Bank in Mumbai?

The salary of a Customer Service Executive at companies similar to DCB Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IDBI Bank	₹1.0 Lakhs to ₹7.8 Lakhs per year
AU Small Finance Bank	₹2.5 Lakhs to ₹3.7 Lakhs per year
Yes Bank	₹1.6 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank	₹1.4 Lakhs to ₹3.6 Lakhs per year
Jana Small Finance Bank	₹2.2 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at DCB Bank in Mumbai?

The salary growth for a Customer Service Executive at DCB Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at DCB Bank:

Experience	Average Salary Range
2 years	₹2.8 Lakhs to ₹6.3 Lakhs per year
3 years	₹2.4 Lakhs to ₹4.5 Lakhs per year
4 years	₹2.0 Lakhs to ₹4.5 Lakhs per year
5 years	₹3.0 Lakhs to ₹4.3 Lakhs per year

and so on.

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DCB Bank Customer Service Executive Salaries in Mumbai

DCB Bank Customer Service Executive salary in Mumbai ranges between ₹2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 35 DCB Bank latest salaries received from various employees of DCB Bank.