Crossword Bookstores Mumbai Customer Care Associate Salaries by 4 Employees

1 - 4 years exp.

₹1.8 Lakh - ₹2.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

14% less than the average Customer Care Associate Salary in Retail Companies for 1 - 4 years of experience

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Salaries in different departments

Sales & Business Development Customer Care Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2 L/yr
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Customer Success, Service & Operations Customer Care Associate Salary 1 year exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2 L/yr

Last Updated: 25 Dec 2023

Companies similar to Crossword Bookstores for Customer Care Associate in Mumbai

Crossword Bookstores Customer Care Associate Salary

1 - 4 years exp. (4 salaries)

₹1.8 L/yr - ₹2.1 L/yr

Company name	Avg Annual Salary	Open Jobs
Shoppers Stop Customer Care Associate Salary 0 - 7 years exp. (20 salaries)	₹0.8 L/yr - ₹3.7 L/yr 12% more
Teleperformance Customer Care Associate Salary 0 - 5 years exp. (11 salaries)	₹1.5 L/yr - ₹3.1 L/yr 40% more
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DCB Bank Customer Care Associate Salary 1 - 6 years exp. (10 salaries)	₹2.6 L/yr - ₹4 L/yr 86% more
Gangar Eyenation Customer Care Associate Salary 1 - 9 years exp. (8 salaries)	₹1.9 L/yr - ₹4.5 L/yr 66% more
Aditya Birla Fashion and Retail Customer Care Associate Salary 3 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹3.2 L/yr 29% more

Customer Care Associate salary at Crossword Bookstores ranges between ₹1.8 Lakh to ₹2.1 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 4 latest salaries received from various employees of Crossword Bookstores.

Experience wise Crossword Bookstores Customer Care Associate salaries in Mumbai

Last Updated: 25 Dec 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
4 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr

Similar Designation salaries in Crossword Bookstores

Customer Care Executive Salary

(6 salaries)

₹1 L/yr - ₹3.85 L/yr

Team Lead Salary

(5 salaries)

₹2 L/yr - ₹3.25 L/yr

Salary related reviews for Crossword Bookstores

4.2

Rated by 8 employees for salary & benefits

Customer Care Associate in Mumbai

Other Department

5.0

• posted on 17 Oct 2019

5.0

for Salary and Benefits

Likes

the hr giving training for product knowledge and we have casual leave , and PL there is many more we have benefits on crossword,

Salary - Excellent

+6 more

Dislikes

there is only one this to dislike, company don’t give good salary that is one reason to dislike,

Salesman (working remotely)

Full Time

Sales & Business Development Department

5.0

• posted on 17 Mar 2025

4.0

for Salary and Benefits

Likes

Meri salary time per nahi aa rahi thi esliye mene mere manegar se baat chit kar ke job chodi thi or vo bhi rigan latter likha ke chodi thi

Salary - Good

+6 more

Dislikes

Sale karta thaa billing ka kam bhi karta thaa+costmar hendl karta thaa

Customer Service in Pune

Intern

Customer Success, Service & Operations Department

1.0

• posted on 21 Feb 2025

1.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Huge politics Irregular duty. Upto 24 hours working Politics by cluster manager and sales management mostly in Pune. Those who have worked for २० years don't know what's going on outside in retail. And they don't listen to anyone else.

Salary - Bad

+6 more

Sales in Navi Mumbai

Full Time

Other Department

5.0

• posted on 03 May 2021

5.0

for Salary and Benefits

Likes

Good work environment and culture. Team mates are supportive. Company policies are good appraisals are fair and they give good salary hike and bonus.

Salary - Excellent

+5 more

Dislikes

There is a lot of politics. Salary is decent but career growth is slow.

Customer Care Associate As Cashier in Mumbai

Engineering - Software & QA Department

4.0

• posted on 09 Oct 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture teammates are supportive . company policies are good.

Salary - Good

+6 more

Dislikes

Nothing management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Crossword Bookstores Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at Crossword Bookstores in Mumbai?

The average salary of a Customer Care Associate at Crossword Bookstores in Mumbai typically ranges from ₹1.8 Lakhs to ₹2.1 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Care Associate in Mumbai at Crossword Bookstores earn more than ₹1.8 Lakhs per year, and the top 1% earn over ₹1.8 Lakhs per year. Customer Care Associate Salaries at Crossword Bookstores can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Crossword Bookstores employees in India.

What is the estimated take home salary of a Customer Care Associate at Crossword Bookstores in Mumbai?

The estimated take-home salary of a Customer Care Associate at Crossword Bookstores in Mumbai typically ranges from ₹13,618 to ₹15,066 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹2.1 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Crossword Bookstores. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Crossword Bookstores for Customer Care Associate in India?

DCB Bank	₹2.6 Lakhs to ₹4.0 Lakhs per year
Gangar Eyenation	₹1.9 Lakhs to ₹4.5 Lakhs per year
Teleperformance	₹1.5 Lakhs to ₹3.1 Lakhs per year
Aditya Birla Fashion and Retail	₹2.1 Lakhs to ₹3.2 Lakhs per year
Shoppers Stop	₹0.8 Lakhs to ₹3.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Crossword Bookstores, depending on the role and experience level.

How the salary growth look like for a Customer Care Associate at Crossword Bookstores in Mumbai?

The salary growth for a Customer Care Associate at Crossword Bookstores in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Mumbai can expect the following growth trajectory at Crossword Bookstores:

Experience	Average Salary Range
1 year	₹1.8 Lakhs to ₹2.3 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
3 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
4 years	₹1.8 Lakhs to ₹2.2 Lakhs per year

and so on.

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Crossword Bookstores Customer Care Associate Salaries in Mumbai

Crossword Bookstores Customer Care Associate salary in Mumbai ranges between ₹1.8 Lakh to ₹2.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Crossword Bookstores latest salaries received from various employees of Crossword Bookstores.