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Crossword Bookstores

Compare

based on 158 Reviews

About
Reviews
158
Salaries
531
Interviews
6
Jobs
4
Benefits
10
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Filter reviews by

Crossword Bookstores Customer Care Associate Mumbai Reviews

Updated 20 Dec, 2023

Overall Rating

4.6/5

based on 9 reviews

Rating distribution

5

6 (75.0%)

4

1 (12.5%)

3

1 (12.5%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.9

Skill development

4.5

Company culture

4.4

Work-life balance

4.4

Work satisfaction

4.3

Job security

4.2

Salary

4.2

Promotions

What employees say about Crossword Bookstores?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

33% employees reported

Flexible timing

86% employees reported

Within city

57% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.1

Rated by Men

5 reviews

Crossword Bookstores is rated 4.6 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wi ... Read more

Crossword Bookstores is rated 4.6 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Care Associate in Mumbai

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Feb 2021

Likes

Team work.. supportive staff... Good environment.. good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is a lot of political issue in management... Career growth is slow..

Work Details

Awesome 👍 loved to work at crossword

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Associate in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Jun 2019

Likes

We had a good understanding team, As per our job attending customer is our key role so I enjoy doing that. It's help me to grow my conversation skill and confidence.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Straight shift

Work Details

My key role is to attending customer and manage card and cash transaction .

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Mumbai

International airport andheri Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2018

Likes

Management

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Securities

Work Details

My work is handling all Flors work

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in Mumbai

C.C.A Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 31 Aug 2019

Likes

Good for a fresher for those are doing job + Study

Salary - Good
Skill development - Good

Dislikes

Growth plan and if you want a change your job in any other industry crossword experience is not valuable

Promotions - Bad
Company culture - Poor

Work Details

Good place

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Associate in Mumbai

Cca Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jan 2019

Likes

Team work

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Member ship card selling

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Associate in Mumbai

Young section Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Sep 2019

Likes

Skill development - Excellent
Company culture - Good

Dislikes

Skills development and learning is good.then environment is good. And also good people.

Job security - Poor

Work Details

Customer satisfaction.daily report & tally cash of totally daily sales.arrange the books.parfectly faceup.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Mumbai

sales and cashier plus back office work also like inventory, Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2019

Likes

the hr giving training for product knowledge and we have casual leave , and PL there is many more we have benefits on crossword,

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

there is only one this to dislike, company don’t give good salary that is one reason to dislike,

Work Details

my work is sales associate and cashier plus back office work also know,

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

we have incentives also,

You are reading trusted reviews. Keep reading to find out more about Crossword Bookstores.

Customer Care Associate in Mumbai

Full Time

·

F&B Service Department

5.0

posted on 20 Dec 2023

Overall Rating

Return to all reviews

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I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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More about working at Crossword Bookstores

HQ - Mumbai, Maharashtra, India
Retail
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Crossword Bookstores reviews submitted by Crossword Bookstores employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Crossword Bookstores is the right company for you. ... 33% of employees reported the working days at Crossword Bookstores as Alternate Saturday off. 86% employees reported the work timings at Crossword Bookstores as Flexible timing. Read more

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Crossword Bookstores Reviews >
Crossword Bookstores Customer Care Associate Mumbai Reviews

Crossword Bookstores Customer Care Associate Salaries in Mumbai

based on 4 salaries

₹1.8 L/yr - ₹2.1 L/yr

13% less than the average Customer Care Associate Salary in India

View more details

Compare Crossword Bookstores with

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