Shell Customer Success, Service & Operations Department Salaries in India

Likes

Excellent work-life balance and compensation, Learning opportunities, Work environment, Innovation, Care for the employees.

Dislikes

Inefficient leadership who doesn't care about their subordinates' career and growth, politics, stealing credit from others.

Likes

...werful. Can't feel.their.presence on anything. Can learn a lot on business here. Pay and work life balance good for most. If you know someone at senior level easier to get in. Lot of preference given for outside recruit ment. Performance appraisal depends on how much icing u do for managers. Don't open your mouth for anything against the whims and fancies of Ur manager. No job security. If they don't like u, Ur out in 3 months. Not much flexibility on work from home. Depends on Ur manager. Again biased. Transport and food good. Foreign travel for persons in good books of manager only, biased.

Dislikes

Great ideals but people implementing them is not there.

Likes

Compensation and the global exposure

Dislikes

It's the system to churn the resources once in every 4years and sometime it gets uncertain and feels like your employment is on contract basis. Unhealthy way to maintain performance and attrition!!p

Likes

Culture and respect for people

Dislikes

...tly if continuous re-organisation happens and time taken for reorg is that long. Potential salary decrease for indian employees by salary restructuring exercise, this is very unique seeing the inflation in india.

Likes

Work life balance is good On some point employee centric company Some people are very nice and supportive There are couple of benefits like travelling in business class and term insurance which are good and worth mentioning it. Flexible on timing, but given the ongoing chances not sure how long will it stay same Concerned about female employees and very beneficial

Dislikes

Alot after so many reorganization. Work culture is getting worse day by day since they hired left and right without considering their key criteria Lot of favouritism and in the name of networking they are making you bootlicker If you have references (network) then you can grow irrespective how bad or good are you in your job role and skill set Double standards on promotions Anything related to finance is made too complex so that you can’t understand even your pay slip is confusing Worst insurance - amount is too less Literally not using the cutting edge technologies just publishing it Core values degraded In the name of diversity inclusion, they are hiring female candidates without considering skill set, i support woman empowerment but doesn’t mean you remove fair platform Don’t get fooled with big CTC, you don’t get everything I know people think of Shell and think big organzation with good package but this is not the case now atleast for technical roles. Shell used to be employee centric and charming company now it lost all the charm and become typical service based company with pathetic attitude. Shell is master of disguise, they know how to market and lure people but reality is different now so be cautious before joining . Once you get then you are trapped. Rest choice is yours