Shell Mumbai Customer Success, Service & Operations Salaries by 3 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Project Coordinator 8 years exp. · Mumbai (AmbitionBox Estimate)	₹5.6 L/yr - ₹13.6 L/yr
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Data Entry Operator 1 year exp. · Mumbai (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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Starting your career? Discover Shell fresher salaries in India
Customer Service Associate 2 years exp. · Mumbai (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
Starting your career? Discover Shell fresher salaries in India

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fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Salary related reviews for Shell

4.0

Rated by 1 employees for salary & benefits

Business Analyst in Chennai

Customer Success, Service & Operations Department

4.0

• posted on 28 Mar 2019

5.0

for Salary and Benefits

Likes

Excellent work-life balance and compensation, Learning opportunities, Work environment, Innovation, Care for the employees.

Salary - Excellent

+2 more

Dislikes

Inefficient leadership who doesn't care about their subordinates' career and growth, politics, stealing credit from others.

MIS Analyst in Chennai

Customer Success, Service & Operations Department

2.0

• posted on 03 Aug 2018

4.0

for Salary and Benefits

Likes

...werful. Can't feel.their.presence on anything. Can learn a lot on business here. Pay and work life balance good for most. If you know someone at senior level easier to get in. Lot of preference given for outside recruit ment. Performance appraisal depends on how much icing u do for managers. Don't open your mouth for anything against the whims and fancies of Ur manager. No job security. If they don't like u, Ur out in 3 months. Not much flexibility on work from home. Depends on Ur manager. Again biased. Transport and food good. Foreign travel for persons in good books of manager only, biased.

Salary - Good

+2 more

Dislikes

Great ideals but people implementing them is not there.

Job security - Bad

+3 more

Continuous Improvement Specialist in Chennai

Customer Success, Service & Operations Department

5.0

• posted on 10 May 2019

5.0

for Salary and Benefits

Likes

Compensation and the global exposure

Salary - Excellent

+3 more

Dislikes

It's the system to churn the resources once in every 4years and sometime it gets uncertain and feels like your employment is on contract basis. Unhealthy way to maintain performance and attrition!!p

Program Manager in Bangalore / Bengaluru

Full Time

Product Management Department

1.0

• posted on 16 Jan 2025

3.0

for Salary and Benefits

Likes

Large organisation / big brand Diverse business and people Good pay on paper Work life balance - depends on role or project to project

Dislikes

No vision in IT, leaders/managers are merely postman. Your growth and job security is 100% dependent on your leaders and 0% on work quality you deliver. I have seen absolute poor performers getting promoted and very good performers struggling to keep job during frequent reorgs. Lot of care / safety / people Dev only in powerpoint slides. They don’t act what they preach.

Skill development - Bad

+5 more

Associate Engineer in Chennai

Full Time

Energy & Mining Department

5.0

• posted on 21 Dec 2024

4.0

for Salary and Benefits

Likes

I think Shell is one of the best company in the world where you can upskill and improve yourself in every aspect. Company work culture and Policy for employee is very attractive. They really care for employee wellbeing and here Policy is not only on Paper. There is good work life balance in this company.

Salary - Good

+6 more

Dislikes

Salary structure they can improve. But they are giving good as per Market standard. But they can pay good salary to employees who deserve.

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Shell interview questions by designations

Software Engineer (11)Data Engineer (7)Process Data Engineer (7)Associate Engineer (6)

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Shell Salary FAQs

How much does Shell pay per year?

The average Shell salary ranges from approximately ₹0.1 Lakh to ₹0.2 Lakh per year for a Blueprism Developer and ₹71 Lakhs to ₹1 Crore per year for a Program Director. Salary estimates are based on 3 Shell salaries received from various employees of Shell. Shell employees rate the overall salary and benefits package 4.0/5 stars.

What is the highest salary in Shell?

The highest-paying job at Shell is a Program Director with a salary of ₹71 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹40.05 lakhs per year. The top 1% earn more than a whopping ₹93 lakhs per year.

What is the minimum salary in Shell?

Minimum salary at Shell depends on the role you are applying for. For Senior Analyst the minimum salary is ₹3.9 Lakhs to ₹13.4 Lakhs per year, and for Process Data Engineer the minimum salary is ₹5 Lakhs to ₹12 Lakhs per year and so on.

What is the salary package for freshers in Shell?

The average salary at Shell for freshers varies from ₹1 Lakh to ₹4.5 Lakhs per year for Intern and ₹11.3 Lakhs to ₹15.5 Lakhs per year for Reporting Analyst.

What is the notice period at Shell in Customer Success, Service & Operations Department in Mumbai?

According to AmbitionBox, 67% of the Shell employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 3 Months, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Shell , Mumbai is INR . Salary estimates are based on 3 Shell latest salaries received from various employees of Shell.