Shell Customer Success, Service & Operations Department Salaries in Chennai

Likes

Excellent work-life balance and compensation, Learning opportunities, Work environment, Innovation, Care for the employees.

Dislikes

Inefficient leadership who doesn't care about their subordinates' career and growth, politics, stealing credit from others.

Likes

...werful. Can't feel.their.presence on anything. Can learn a lot on business here. Pay and work life balance good for most. If you know someone at senior level easier to get in. Lot of preference given for outside recruit ment. Performance appraisal depends on how much icing u do for managers. Don't open your mouth for anything against the whims and fancies of Ur manager. No job security. If they don't like u, Ur out in 3 months. Not much flexibility on work from home. Depends on Ur manager. Again biased. Transport and food good. Foreign travel for persons in good books of manager only, biased.

Dislikes

Great ideals but people implementing them is not there.

Likes

Compensation and the global exposure

Dislikes

It's the system to churn the resources once in every 4years and sometime it gets uncertain and feels like your employment is on contract basis. Unhealthy way to maintain performance and attrition!!p

Likes

For now nothing to say. Every benefits were stopped in the name of cost cutting.

Dislikes

... industrial mindset of absorbing employees blood and not providing any benefits. Promotion takes minimum 6 years, And salary standards were only 40-50% compared to others and not 75%. Top level of management focus on how to destroy the shell culture and make own benefits.

Likes

Large organisation / big brand Diverse business and people Good pay on paper Work life balance - depends on role or project to project

Dislikes

No vision in IT, leaders/managers are merely postman. Your growth and job security is 100% dependent on your leaders and 0% on work quality you deliver. I have seen absolute poor performers getting promoted and very good performers struggling to keep job during frequent reorgs. Lot of care / safety / people Dev only in powerpoint slides. They don’t act what they preach.