Romaco India Private Limited Customer Service Manager salaries in Mumbai

Likes

Romaco India has very good top management persons who genuinely care for Growth of the not only the company but also for employees, both professionally & personally. The strength of the company is the world class technology & the employee oriented policies which ensures to expand the knowledge, skills & professionalism at micro level in the individuals.

Dislikes

None.

Likes

Good work culture, colleagues are very much supportive.

Dislikes

1. People say its german company but I don't think so. When it comes to Indian management, it becomes saturday and sunday working too when needed. So its purely Romaco India. 2. Service and administration head role is just like postman role. Just pass forward the customer complaints to service engineers and dont involve by own to give solution on issue. Service head will keep on waiting till any employee get time from his onworking job. But never take participate his own when no employee is free and busy on site. So its like receive the complaint form customer, pass forward that mail to service engineer and get problem resolved. That's it. Being a supportive coordinators we expect that our captain should play the role of troubleshooting as he is heading the dept., but its not. Just sit on chair and relax. Let service engineers work on the problem.

Likes

Working at Romaco India has been a fulfilling experience. From day one I have experienced an culture that truly values its employees. The company values its employees and fosters a supportive environment that encourages growth and innovation. The supportive work culture and emphasis on work-life balance makes it a great place to build a career. The management is not only approachable & supportive but also cares about the well-being & development of each team member. Proud to be a part of such a dynamic team !!

Dislikes

Nothing till now.