Punjab National Bank Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

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No phone calls from higher authority...time pe kam karo time pe ghar jao aur sahi time pe salary lo which is also good as per work pressure

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Maoist area mei fek k rakhega..koi puchnewala v nehi hai jinda hai ki nahi..koi dekhnewala nehi hai ki ab isko nikalna chahiye...as per management we r not human..we r just part of their outdated flop nepotismic system.management promote unhealthy work culture unhealthy and unequal posting and promotion process...they only promote reservation.

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Chance to get Promoted soon

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...yees, yet give pages of organization lessons to employees in training and mails. Worst customer service, worst timings with average to below average compensation. I left the job within a year as I found it comfortable to stay unemployed than working here. I paid 3.5 lacs bond amount without even thinking for a moment as I did not wanted to ruin my life anymore. Worst ambience, cannot even provide clean washrooms and talk about swacch bharat movement nonsense. Management is more than corrupt, they are proud traitors of this country.

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The company is open to innovation and adopts latest technology like payments to customer with Bio metric. i am a part of a team that market reliable and has a global client base.

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compensation is decent but growth is very slow. The work pressure is very high always. I have to work-14-18 hours in a day without any break and managers and district manager do no value an individuals unique strength,which is why i have to take back my suggestions most of times.

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It is a PSU bank. The salary structure is as per wage settlement ever five year on industry level. Appraisal system is alright. Work environment is so so. training and learning is good.

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Compensation is satisfactory. There is work pressure while working in branches. There are targets to achieve. Though timing is not on the higher side but sometimes to sit late for two/three hours but manageable.

Likes

Training facility is good. And you get good learning opportunity.

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Salary is as per system. Appraisal is often biased. Innovation is punished. Work life balance is very bad. It doesn't matter if you don't work honestly during 10-5 but if you sit late till 8/9, you are branded as a devoted worker.