OTS Solutions Customer Service Manager salaries in India

Likes

No Like

Dislikes

...y don't have any kind of Policies, they change their policies according to them. They never pay you your complete salary when you'll leave. Many experienced employees faced these issues in this company. No Support from HR, HR will work according to Director. This is really worst experience company ever get. They can call you in weekends also when they need.

Likes

Work Culture is super cool and you have a great floor of learnings. Leadership, specially Hemant and Naval are the best mentors and they are always there to appreciate and promote your efforts.

Dislikes

There is nothing to dislike.

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Working as UI UX Designer at OTS Solutions has been fantastic experience. The team is collaborative and supportive, making easy to share ideas and improve designs.

Dislikes

Work life balance can be challenging due to tight deadlines and long hours.

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I haven't found anything which I like while working with them for for than a year.

Dislikes

Ots Solutions is experiencing a significant decline in its operations. The company is facing multiple issues such as a lack of new projects, a disorganized process, and a lack of effective leadership. Despite claiming over 20 years in the industry, they have fewer than 60 employees, and there are numerous undelivered projects. Clients are frustrated and desperate for delivery, while employees are unhappy due to delayed appraisals, irregular working hours, and a poor work-life balance. The introduction of monitoring software, such as Insightful, for productivity tracking can also be seen as intrusive. Beware of the misleading reviews posted by recent joinee, Ots mandates recent hires to post favorable reviews on platforms such as Glassdoor, Google, and Ambition Box within a mere 15 days of joining – a desperate ploy to mask the undeniable disarray that plagues this sinking ship." I strongly recommend you look elsewhere unless you've run out of all other options. Your future deserves a better place to work.

Likes

One of the standout aspects of OTS Solutions is the cooperative nature of the upper management they genuinely care about their employees and make a concerted effort to listen to any problems or concerns we may have. it's refreshing to be part of an organization where the management takes the time to understand and address the needs of their team members. Their open-door policy and willingness to lend an ear create a supportive and inclusive work environment. Furthermore, the work culture at OTS Solutions is truly exceptional. it fosters collaboration, creativity, and mutual respect among colleagues. From Day one, I've Witnessed a strong sense of teamwork and camaraderie, which has greatly enhance my overall job satisfaction. The company values transparency, communication, and personal growth, providing ample opportunities for professional development and skill enhancement. In terms of the work Itself, OTS Solutions consistently delivers high-quality results. The team is dedicated, skilled and passionate about what they do. Their expertise is evident in the exceptional solutions they provide. I have been amazed at the level of innovation and attention to details displayed in each project. It's evident that the company's commitment to excellence permeates every aspect of their work.

Dislikes

There are No dislikes but I believe there is room for improvement, Particularly in terms of transportation convenience. if the company were to provide a cab service to the nearby metro station, it would greatly enhance the overall experience.