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4.0

based on 6.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Optum Global Solutions Senior Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹3 Lakhs - ₹4.2 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
0 - 5 years exp. (25 salaries)
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₹3 L/yr - ₹4.2 L/yr

IT & Information Security
Senior Customer Service Representative Salary
0 - 4 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4 L/yr

Last Updated: 26 Mar 2025

Companies similar to Optum Global Solutions for Senior Customer Service Representative

Company name Avg Annual Salary Open Jobs
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Wipro Senior Customer Service Representative Salary

1 - 4 years exp. (111 salaries)
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₹1.8 L/yr - ₹5.1 L/yr

arrow icon 5% more
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Accenture Senior Customer Service Representative Salary

2 - 6 years exp. (31 salaries)
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₹2.8 L/yr - ₹6.8 L/yr

arrow icon 46% more
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Cognizant Senior Customer Service Representative Salary

1 - 9 years exp. (15 salaries)
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₹3.2 L/yr - ₹6 L/yr

arrow icon 28% more
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NTT DATA, Inc. Senior Customer Service Representative Salary

0 - 4 years exp. (14 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

arrow icon 32% less
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Genpact Senior Customer Service Representative Salary

1 - 6 years exp. (12 salaries)
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₹2.8 L/yr - ₹4 L/yr

arrow icon 5% less
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Sutherland Global Services Senior Customer Service Representative Salary

1 - 8 years exp. (11 salaries)
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₹2.9 L/yr - ₹4.5 L/yr

arrow icon 2% more
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DXC Technology Senior Customer Service Representative Salary

4 - 11 years exp. (5 salaries)
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₹3.2 L/yr - ₹4.9 L/yr

arrow icon 5% more
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FIS Senior Customer Service Representative Salary

1 - 4 years exp. (5 salaries)
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₹3.3 L/yr - ₹4 L/yr

arrow icon 8% less
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Hewlett Packard Enterprise Senior Customer Service Representative Salary

3 - 6 years exp. (4 salaries)
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₹2.8 L/yr - ₹5.2 L/yr

arrow icon 7% more
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Capgemini Senior Customer Service Representative Salary

3 - 8 years exp. (4 salaries)
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₹4 L/yr - ₹8 L/yr

arrow icon 49% more
Senior Customer Service Representative salary at Optum Global Solutions ranges between ₹3 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 42 latest salaries received from various employees of Optum Global Solutions.

Latest annual salaries shared by Optum Global Solutions Senior Customer Service Representative

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Experience wise Optum Global Solutions Senior Customer Service Representative salaries

Last Updated: 26 Mar 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹3 L/yr - ₹4.1 L/yr
1 year  (7 salaries)

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₹3.6 L/yr - ₹4.1 L/yr
2 years  (15 salaries)

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₹3 L/yr - ₹4.1 L/yr
3 years  (7 salaries)

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₹3.7 L/yr - ₹4.1 L/yr
4 years  (5 salaries)

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₹3.5 L/yr - ₹4.2 L/yr
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Similar Designation salaries in Optum Global Solutions

Customer Service Representative Salary
(49 salaries)
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₹2.05 L/yr - ₹4 L/yr
Senior Customer Service Executive Salary
(9 salaries)
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₹3.05 L/yr - ₹4.11 L/yr
Customer Service Executive Salary
(12 salaries)
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₹2.18 L/yr - ₹3.8 L/yr
Customer Service Associate Salary
(6 salaries)
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₹2 L/yr - ₹3.7 L/yr
Customer Care Executive Salary
(14 salaries)
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₹1.9 L/yr - ₹3.47 L/yr
Customer Support Executive Salary
(7 salaries)
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₹3 L/yr - ₹3.9 L/yr
Customer Support Associate Salary
(AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr
Senior Process Associate Salary
(90 salaries)
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₹2.3 L/yr - ₹5.7 L/yr
Senior Associate Salary
(501 salaries)
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₹2.5 L/yr - ₹7.3 L/yr
Back Office Executive Salary
(9 salaries)
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₹2.35 L/yr - ₹3.7 L/yr

Top skills at Optum Global Solutions for Senior Customer Service Representative

SMS Career Development Customer Service Training Talent Acquisition Talent Management Employee Relations Employee Engagement Performance Management

Salary related reviews for Optum Global Solutions

3.5

Rated by 6 employees for salary & benefits

Senior Process Associate in Chennai

Full Time

 · 

Healthcare & Life Sciences Department

4.0
  •  posted on 05 Aug 2023
3.0
 for  Salary and Benefits

Likes

This is the safe and secure company. If u want to learn new things daily. Then Optum is a tutor. If you want to stick with a process, then Optum is a companion

read more
  • Skill development - Good
    • +4 more

Dislikes

......... Saturday working - During high volume, they insist us to work Saturday's. But it cost normal one day salary.... Not a double salary or neithet excess allowances.

read more

Quality Analyst in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 03 Jun 2020
1.0
 for  Salary and Benefits

Likes

Boring

Dislikes

No hikes... No bonus... Heavy work... Non transparent project allocation... Manipulative managers and hopeless directors... Food is worst quality in canteen... Totally a new version when compared to UHG 7 -10 years back

read more
  • Salary - Bad
    • +5 more

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Full Time

 · 

Healthcare Department

5.0
  •  posted on 07 Jul 2020
5.0
 for  Salary and Benefits

Likes

...ia, gaming arcade for chilling and gym. Coming to shift allowances is very good.salary hike is also there every year.If you get a permanent you will get these all benefits.

read more
  • Salary - Excellent
    • +5 more

Dislikes

They are not hiring B.tech people even not allowing for interview. I am trying through contract from 1 year onwards but no use

read more
  • Job security - Bad

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0
  •  posted on 03 May 2022
3.0
 for  Salary and Benefits

Likes

Management and culture is the best thing and good mentors.

  • Skill development - Good
    • +4 more

Dislikes

Company is very good, but needs to also take care regarding pay and benefits to employees. In this compititive corporate sector their are many other companies which are now back in track so to grab large market it should definitely look into pay grade changes.

read more

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0
  •  posted on 08 Apr 2022
3.0
 for  Salary and Benefits

Likes

Best work location with all amenities. No work pressure untill some peak time.overall good for career growth in US healthcare Domin

read more
  • Skill development - Good
    • +5 more

Dislikes

Salary and extra benefits.. don't expect much yearly hikes..not yet all satisfied for paying structure.

read more
see more salary related reviews

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What people are saying about Optum Global Solutions

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survivor800
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2w
works at
Ernst & Young
Hi Folks Which one to choose Have 7+ years of exp in java and react Current location is gurgaon 1) SAP-29 LPA fix-BLR 2)Morgan stanely-33 lpa fix- mumbai 3)Oracle-35.1 LPA fix- bangalore 4)Optum-29.4lpa fix- gurgaon 5)PWC-30.5+ 2lakh JB- gurgaon
Which one to choose
SAP
0%
Morgan stanley
0%
Oracle
0%
Optum
0%
Pwc
0%
127 participants . poll closed
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Optum Global Solutions Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Optum Global Solutions ?
The average salary of a Senior Customer Service Representative at Optum Global Solutions in India typically ranges from ₹3.0 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Senior Customer Service Representative at Optum Global Solutions earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Senior Customer Service Representative Salaries at Optum Global Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Optum Global Solutions employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at Optum Global Solutions in India?
The estimated take-home salary of a Senior Customer Service Representative at Optum Global Solutions in India typically ranges from ₹28,386 to ₹29,775 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Optum Global Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at Optum Global Solutions ?
To be a Senior Customer Service Representative at Optum Global Solutions in india, the key skills required include:

  • - SMS
  • - Career Development
  • - Customer Service
  • - Training
  • - Talent Acquisition

These skills are highly valued at Optum Global Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Optum Global Solutions for Senior Customer Service Representative in India?
Capgemini ₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture ₹2.8 Lakhs to ₹6.8 Lakhs per year
Cognizant ₹3.2 Lakhs to ₹6.0 Lakhs per year
Hewlett Packard Enterprise ₹2.8 Lakhs to ₹5.2 Lakhs per year
DXC Technology ₹3.2 Lakhs to ₹4.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Optum Global Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to Optum Global Solutions in India?
The salary of a Senior Customer Service Representative at companies similar to Optum Global Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro ₹1.8 Lakhs to ₹5.1 Lakhs per year
Sutherland Global Services ₹2.9 Lakhs to ₹4.5 Lakhs per year
Genpact ₹2.8 Lakhs to ₹4.0 Lakhs per year
FIS ₹3.3 Lakhs to ₹4.0 Lakhs per year
NTT DATA, Inc. ₹2.2 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at Optum Global Solutions in India?
The salary growth for a Senior Customer Service Representative at Optum Global Solutions depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at Optum Global Solutions:

Experience Average Salary Range
Fresher ₹3.0 Lakhs to ₹4.1 Lakhs per year
1 year ₹3.6 Lakhs to ₹4.1 Lakhs per year
2 years ₹3.0 Lakhs to ₹4.1 Lakhs per year
3 years ₹3.7 Lakhs to ₹4.1 Lakhs per year
and so on.

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Optum Global Solutions Senior Customer Service Representative Salaries by Location

Optum Global Solutions Senior Customer Service Representative salary in India ranges between ₹3 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 42 Optum Global Solutions latest salaries received from various employees of Optum Global Solutions.