Optum Global Solutions Hyderabad / Secunderabad Senior Customer Service Representative Salaries by 10+ Employees (Updated 2025)

1 - 3 years exp.

₹2.2 Lakhs - ₹4.2 Lakhs

Salary of majority employees

Fixed (86%)

₹3.2 Lakhs

Variable (14%)

₹0.5 Lakh

8% less than the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 1 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 3 years exp. (7 salaries)	₹3 L/yr - ₹4 L/yr
Content, Editorial & Journalism Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹3.6 L/yr - ₹3.8 L/yr
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Finance & Accounting Senior Customer Service Representative Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.2 L/yr

Last Updated: 9 Feb 2025

Companies similar to Optum Global Solutions for Senior Customer Service Representative in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Service Representative Salary

1 - 3 years exp. (19 salaries)

₹2.2 L/yr - ₹4.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Cognizant Senior Customer Service Representative Salary 7 - 8 years exp. (3 salaries)	₹4.3 L/yr - ₹6 L/yr 39% more
Tech Mahindra Senior Customer Service Representative Salary 3 - 7 years exp. (14 salaries)	₹2.6 L/yr - ₹6.3 L/yr 16% more
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Genpact Senior Customer Service Representative Salary 3 - 7 years exp. (6 salaries)	₹2.9 L/yr - ₹4 L/yr 1% more
Synchrony Senior Customer Service Representative Salary 0 - 9 years exp. (215 salaries)	₹2.5 L/yr - ₹6.2 L/yr 29% more
Sykes Business Services Of India Senior Customer Service Representative Salary 1 - 7 years exp. (150 salaries)	₹2.5 L/yr - ₹4.5 L/yr 4% more

Senior Customer Service Representative salary at Optum Global Solutions ranges between ₹2.2 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 19 latest salaries received from various employees of Optum Global Solutions.

Latest annual salaries shared by Optum Global Solutions Senior Customer Service Representative in Hyderabad / Secunderabad

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Experience wise Optum Global Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Last Updated: 9 Feb 2025

Experience	Avg Annual Salary
1 year (6 salaries)	₹3 L/yr - ₹4 L/yr
2 years (10 salaries)	₹2.2 L/yr - ₹4.2 L/yr
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3 years (3 salaries)	₹3.6 L/yr - ₹4 L/yr

Salary related reviews for Optum Global Solutions

2.4

Rated by 2 employees for salary & benefits

Senior Process Associate in Chennai

Full Time

Healthcare & Life Sciences Department

4.0

• posted on 05 Aug 2023

3.0

for Salary and Benefits

Likes

This is the safe and secure company. If u want to learn new things daily. Then Optum is a tutor. If you want to stick with a process, then Optum is a companion

Skill development - Good

+4 more

Dislikes

......... Saturday working - During high volume, they insist us to work Saturday's. But it cost normal one day salary.... Not a double salary or neithet excess allowances.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

1.0

• posted on 03 Jun 2020

1.0

for Salary and Benefits

Likes

Boring

Dislikes

No hikes... No bonus... Heavy work... Non transparent project allocation... Manipulative managers and hopeless directors... Food is worst quality in canteen... Totally a new version when compared to UHG 7 -10 years back

Salary - Bad

+5 more

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Full Time

Healthcare Department

5.0

• posted on 07 Jul 2020

5.0

for Salary and Benefits

Likes

...ia, gaming arcade for chilling and gym. Coming to shift allowances is very good.salary hike is also there every year.If you get a permanent you will get these all benefits.

Salary - Excellent

+5 more

Dislikes

They are not hiring B.tech people even not allowing for interview. I am trying through contract from 1 year onwards but no use

Job security - Bad

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0

• posted on 03 May 2022

3.0

for Salary and Benefits

Likes

Management and culture is the best thing and good mentors.

Skill development - Good

+4 more

Dislikes

Company is very good, but needs to also take care regarding pay and benefits to employees. In this compititive corporate sector their are many other companies which are now back in track so to grab large market it should definitely look into pay grade changes.

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0

• posted on 08 Apr 2022

3.0

for Salary and Benefits

Likes

Best work location with all amenities. No work pressure untill some peak time.overall good for career growth in US healthcare Domin

Skill development - Good

+5 more

Dislikes

Salary and extra benefits.. don't expect much yearly hikes..not yet all satisfied for paying structure.

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Optum Global Solutions Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Optum Global Solutions Hyderabad / Secunderabad?

Senior Customer Service Representative salary at Optum Global Solutions in Hyderabad / Secunderabad ranges between ₹2.2 Lakhs to ₹4.2 Lakhs for experience between 1 years to 3 years. According to our estimates it is 8% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 19 latest salaries received from various employees of Optum Global Solutions Hyderabad / Secunderabad.

How does the salary of a Senior Customer Service Representative at Optum Global Solutions Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at Optum Global Solutions is 8% less than the average salary of a Senior Customer Service Representative in Hyderabad / Secunderabad. To know exact salary insights, login to view.

Which similar companies are paying more than Optum Global Solutions to a Senior Customer Service Representative in Hyderabad / Secunderabad?

Cognizant Senior Customer Service Representative Salary - ₹4.3 Lakhs to ₹6.0 Lakhs per year
Synchrony Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹6.2 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.6 Lakhs to ₹6.3 Lakhs per year
Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
Genpact Senior Customer Service Representative Salary - ₹2.9 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?

The estimated take-home salary of a Senior Customer Service Representative at Optum Global Solutions ranges between ₹26,983 per month to ₹28,392 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average Optum Global Solutions Senior Customer Service Representative salary in India which ranges between ₹2.2 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?

According to AmbitionBox, 45% of the Optum Global Solutions Senior Customer Service Representatives in Hyderabad / Secunderabad reported a notice period of 1 Month, 35% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 20 responses on AmbitionBox in last 2 years.

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Optum Global Solutions Senior Customer Service Representative Salaries in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Service Representative salary in Hyderabad / Secunderabad ranges between ₹2.2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 Optum Global Solutions latest salaries received from various employees of Optum Global Solutions.

Optum Global Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Companies similar to Optum Global Solutions for Senior Customer Service Representative in Hyderabad / Secunderabad

Latest annual salaries shared by Optum Global Solutions Senior Customer Service Representative in Hyderabad / Secunderabad

Experience wise Optum Global Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Similar Designation salaries in Optum Global Solutions

Salary related reviews for Optum Global Solutions

Senior Process Associate in Chennai

Quality Analyst in Hyderabad / Secunderabad

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Process Associate in Hyderabad / Secunderabad

Process Associate in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Service Representative Salary FAQs

Tell us how to improve this page.