NIIT Customer Success, Service & Operations Department Salaries in India

Likes

It's okay to work in NIIT if you are not looking forward for high salary and promotions. For first timers, it's a good learning experience but for others with experience, NIIT do not give good salary packages as compared with other companies.

Dislikes

Work life balance is okay kind of. Ways of how management should work is not here at all. They love micro managing everything. Senior management loves to give you hard time.

Likes

...submission and scores. I got lots of client appreciations still the hike was 0%. They are okay in letting their employees go if they ask for salary hike. One person is required to do the work of 4 people. Workload is too much and you are at your manager's discretion. If he tells the management you are doing good work you are good even when you don't work at all and if he doesn't like you he will tell the management you aren't good. They would believe him. Bad management. Project managers are biased and only favor the gals who come to office loaded with make up.

Dislikes

Management, Workload, No work life balance, No or very low appraisals, very low salary, too much work. No regards for client feedbacks.

Likes

Good thing in NIIT is his work environment, work culture.

Dislikes

The salary package at NIIT is quit underwhelming. If you begin your carrer there with a package of 3LPA, it may only increase to around 5 LPA even after 5 yrs.

Likes

The promoters are super people, their focus has always been employee first. Salary is always on time, so are the claims, benefits.

Dislikes

Nothing at all, there are some people at leadership positions who have no outside world experience, they don't like to work much and neither do they like people who do, some people in leadership positions in HR are not at all suitable for the role, they don't even know what employee experience stands for.

Likes

They are holding Monthly fixed Incentive, which they deduct a fixed amount from salary and based on performance they provide. Now in this pendamic situation if score is 100% but they are holding the amount of all the employees

Dislikes

1. Not a good company for career growth. 2. It is hard to maintain work life balance. Overtime is common here. In times of pendamic situation with work from home 13-15 hours is common. 3. No motivation for experience employees.