NatWest Group Service Delivery Manager salaries in Gurgaon / Gurugram

Likes

They try to invest in new technology. They work as one team, India teams are not treated separately.

Dislikes

...romoted, actual work is not valued. They do not hire people at proper positions. they try to take experienced candidates and with high pay in lower grades and then later during appraisal cycle candidates do not get hike as they already cross the limit for that position.

Likes

The Leave policy is the only thing good about this company.

Dislikes

...espite being assured of competitive pay, you will often find yourself underpaid. During appraisal discussions, the management frequently justifies minimal increments by claiming that your salary is already above the industry benchmark—a statement far removed from reality. Over time, this persistent undervaluation can erode your motivation and hinder your professional growth. You may feel trapped by the rigid 90-day notice period policy, which not only limits your mobility but also causes you to lose touch with critical interview skills. The work culture leaves much to be desired. Managers often show little regard for employee well-being, fostering an environment where working excessively long hours is the norm. The lack of genuine recognition or meaningful benefits further exacerbates the dissatisfaction. Overall, this workplace struggles to provide a supportive or rewarding environment, leaving employees feeling unappreciated, demotivated, and stagnant in their careers.

Likes

Nothing special to highlight, just a normal corporate like others.

Dislikes

Hike and Appraisal is not very attractive. The organization demands you to be more competitive and challanging but salary Or appraisal won't be competitive, it's usual as per market or below market norms.

Likes

Work-life balance

Dislikes

...on a fixed-term contract with no intention of making me a permanent employee. 2.No Salary Increment: As an FTC employee, there were no salary increments, which is extremely discouraging and doesn't reflect the hard work and dedication put into the job. 3.Unstable Work Assignments: After the probation period, they assigned me to different teams for various projects. Despite contributing significantly to these projects, they still refused to make my position permanent. Once the project was completed, they simply terminated my contract. 4.External Hiring Over Internal Promotion: Instead of offering permanent positions to current FTC employees, the company continuously hires new people from outside. This practice shows a complete disregard for the loyalty and potential of their current employees.

Likes

Good pay for Freshers as of now 4LPA and best company for high level managers as may use to work here for 15+ -20+ years. Leaves are great as Annual leave -30, Sick-12, Comp off 8 per year. In my department the work culture is equal to IT, one the Well reputed company in banking

Dislikes

Many will work for 15+ years and become Rulers and Decide with their preferences for Promotions and Hike. This will kills the growth of an employee, some of the departments will ask you to work from that work time which is usual in banking sector.