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Mervice Infotech

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3.0

based on 73 Reviews

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Kolkata
Customer Success, Service & Operations

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Mervice Infotech Customer Success, Service & Operations Department Salaries in Kolkata

based on 57 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

1 - 6 years exp. · Kolkata (9 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Customer Service Executive

0 - 3 years exp. · Kolkata (5 salaries)
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₹1.2 L/yr - ₹2 L/yr

Customer Support Executive

0 - 1 year exp. · Kolkata (3 salaries)
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₹1.3 L/yr - ₹1.9 L/yr

1 job opening

CS Executive

1 - 2 years exp. · Kolkata (3 salaries)
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₹1.2 L/yr - ₹1.4 L/yr

Starting your career? Discover Mervice Infotech fresher salaries in India

NON Voice

9 - 10 years exp. · Kolkata (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Senior Team Leader

5 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

QA Team Lead

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

India Operations Manager

13 - 14 years exp. · Kolkata (AmbitionBox Estimate)
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₹5.3 L/yr - ₹6.8 L/yr

Team Lead Operations

7 - 9 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Agent 1

0 - 1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Cce Executive

0 - 1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Process Associate

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Auditor

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Chat Support Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹1.8 L/yr

1 job opening

Deputy General Manager Operations

17 years exp. · Kolkata (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Telecalling

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Customer Support

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Senior Operations Manager

15 years exp. · Kolkata (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Payroll Manager

23 years exp. · Kolkata (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Agent

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 28 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Mervice Infotech

2.3

Rated by 23 employees for salary & benefits

Non Voice Customer Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Aug 2024
4.0
 for  Salary and Benefits

Likes

They give your salary on time and seniors and team Leaders always support every people who have working there. Hr team is also good.

read more
  • Salary - Good

Dislikes

Honestly say, If you give oil to your managers every day you'll surely get your promotion soon. Managers conflicts are affect the Employees work culture. Management issue is the biggest problem. Salary is too low as compare to workload

read more
  • Skill development - Bad
    • +3 more

Associate in Kolkata

Full Time

 · 

Human Resources Department

1.0
  •  posted on 21 Jan 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to like about Mervic infotech that I will give any feedback or rating on.

Dislikes

Salary Ishu, late payable salary, not credit salary in on date and time, Joining time is what it says but nothing is available after joining. The usage here is very bad if there is a problem the problem is not solved, Even if the salary is deducted without any reason, the approval of the leave is not obtained properly...

read more
  • Salary - Bad
    • +6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 05 Dec 2023
1.0
 for  Salary and Benefits

Likes

Salary was less compare to other organization and PF account was creating after 4 months and adding amount after 6 months and If notice period completed you get Full and final settlement after 3 to 4 months

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Dislikes

Salary was less and false promises for PF And FnF They given after 5 to 6 months

read more
  • Salary - Bad
    • +6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2024
1.0
 for  Salary and Benefits

Likes

Some of the TLs only good not all the TLs

Dislikes

No one is take responsibility about salary and final settlement HR's are very lazy they will not update proper update they will only give fake commitments . To the employee and also not know how to talk with employees.

read more
  • Salary - Bad
    • +6 more

Senior Customer Support Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Sep 2023
1.0
 for  Salary and Benefits

Likes

There are nothing to say

Dislikes

I gave my 2 years,and now I realised that I just waste my 2 years here, they didn't gave any salary increment who are not eligible they got promotion. There are no management here. If you really want to growth for your carrier please don't join here.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

Mervice Infotech interview questions by designations

Senior Executive (1)Senior HR Executive (1)Agent (1)Senior Customer Service Executive (1)
View all 7 interview experiences

Know more about Mervice Infotech Kolkata

Mervice Infotech Salary FAQs

How much does Mervice Infotech pay per year?
The average Mervice Infotech salary ranges from approximately ₹1.2 Lakh to ₹1.4 Lakh per year for a CS Executive and ₹4 Lakhs to ₹5.3 Lakhs per year for a Assistant Manager. Salary estimates are based on 57 Mervice Infotech salaries received from various employees of Mervice Infotech. Mervice Infotech employees rate the overall salary and benefits package 2.3/5 stars.
What is the highest salary in Mervice Infotech?
The highest-paying job at Mervice Infotech is a Assistant Manager with a salary of ₹4 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹11.26 lakhs per year.
What is the minimum salary in Mervice Infotech?
Minimum salary at Mervice Infotech depends on the role you are applying for. For Chat Support Executive the minimum salary is ₹1.6 Lakh to ₹2 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹2.8 Lakhs per year and so on.
What is the salary package for freshers in Mervice Infotech?
The average salary at Mervice Infotech for freshers is ₹1.9 Lakhs per year for Customer Support Executive.
What is the notice period at Mervice Infotech in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 52% of the Mervice Infotech employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 48% reported a notice period of 15 days or less.This is based on 52 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Mervice Infotech , Kolkata is INRunlock blur . Salary estimates are based on 57 Mervice Infotech latest salaries received from various employees of Mervice Infotech.

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