Mercer Senior Customer Service Representative salaries in Gurgaon / Gurugram

Likes

Not good company

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. they only looking for business. Not transpercy in progress report and other things. Very pathetic company. The employee which is senior they not increase there package but the employee which is new hire they gives good package as compared to Senior once.

Likes

Company values and people centric organisation. Care a lot about people

Dislikes

Perks and Salary benefits are not good. Management is biased and runs around few people. Poor skill development, quality of work is very low.

Likes

...h corporate standards which will help a new employees to sharpen his/her skills.Compensation is also good as compared to other companies.Friendly ambience with right work life balance.

Dislikes

Nothing to discuss but growth opportunities should be made better.

Likes

...here are no hidden deductions in CTC except Tax and PF. Free cab and free lunch. Yearly bonus. Trainings

Dislikes

Repeated work. In my department, managers are not involved in actual processing and in some cases they don't even know how to process. All they do is "MANAGING" which results in repeated time-sheets and other unnecessary admin work. Learning is very less.

Likes

Infrastructure is good leaves are good they do not deduct money for leaves of absent salary is on time, interaction with onshore team . This company is very good for married people.

Dislikes

Incentives policy change quatorly to annually You will get as per performance if you are leaving company before December you are not eligible to get incentives amount.company is good but peoples are not good. senior employees rules like college if you cannot learn things quickly they will past a negative comments just on your face,and also pass negativity about you to your manager without your knowledge but some teams are very good supportive and helpful .but in my team they made me cried for 2 times in the office and many times mood off. But if you are a person who can fight back at an cost this place is good for you.