Matrix New Delhi Customer Care Executive Salaries by Employees (Updated 2025)

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₹1.3 Lakh - ₹1.7 Lakh

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Last Updated: 16 Jun 2023

Companies similar to Matrix for Customer Care Executive in New Delhi

Matrix Customer Care Executive Salary

2 years exp. (AmbitionBox Estimate)

₹1.3 L/yr - ₹1.7 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Customer Care Executive Salary 3 - 8 years exp. (6 salaries)	₹2 L/yr - ₹5 L/yr 114% more
Wipro Customer Care Executive Salary 0 - 5 years exp. (62 salaries)	₹1.5 L/yr - ₹4 L/yr 130% more
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HCLTech Customer Care Executive Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹3.8 L/yr 88% more
Tech Mahindra Customer Care Executive Salary 0 - 7 years exp. (493 salaries)	₹1 L/yr - ₹5.5 L/yr 87% more	2 job openings
Teleperformance Customer Care Executive Salary 0 - 8 years exp. (740 salaries)	₹1 L/yr - ₹6 L/yr 107% more	17 job openings
Concentrix Corporation Customer Care Executive Salary 0 - 7 years exp. (500 salaries)	₹1.3 L/yr - ₹7 L/yr 122% more
iEnergizer Customer Care Executive Salary 0 - 5 years exp. (471 salaries)	₹1 L/yr - ₹6 L/yr 113% more	5 job openings
Vodafone Idea Customer Care Executive Salary 0 - 10 years exp. (167 salaries)	₹1 L/yr - ₹4 L/yr 98% more
Amazon Customer Care Executive Salary 0 - 6 years exp. (87 salaries)	₹1.2 L/yr - ₹6 L/yr 145% more
HDFC Bank Customer Care Executive Salary 0 - 8 years exp. (65 salaries)	₹1.8 L/yr - ₹4.6 L/yr 138% more
Accenture Customer Care Executive Salary 2 - 8 years exp. (60 salaries)	₹3 L/yr - ₹6.5 L/yr 223% more
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HDB Financial Services Customer Care Executive Salary 0 - 5 years exp. (33 salaries)	₹1.3 L/yr - ₹3.2 L/yr 66% more
IBM Customer Care Executive Salary 0 - 7 years exp. (12 salaries)	₹1.8 L/yr - ₹4.5 L/yr 97% more
Genpact Customer Care Executive Salary 1 - 5 years exp. (8 salaries)	₹1.2 L/yr - ₹3.3 L/yr 92% more
Kotak Mahindra Bank Customer Care Executive Salary 1 - 6 years exp. (6 salaries)	₹2.8 L/yr - ₹4.3 L/yr 104% more
Jio Customer Care Executive Salary 1 - 5 years exp. (6 salaries)	₹1.2 L/yr - ₹3.4 L/yr 31% more	1 job opening
Axis Bank Customer Care Executive Salary 1 - 4 years exp. (6 salaries)	₹2 L/yr - ₹3 L/yr 74% more
ICICI Bank Customer Care Executive Salary 0 - 5 years exp. (5 salaries)	₹1.6 L/yr - ₹2.8 L/yr 64% more
Cognizant Customer Care Executive Salary 2 - 6 years exp. (4 salaries)	₹3 L/yr - ₹5.7 L/yr 182% more

Customer Care Executive salary at Matrix ranges between ₹1.3 Lakh to ₹1.7 Lakh per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Matrix.

Similar Designation salaries in Matrix

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Salary related reviews for Matrix

3.0

Rated by 1 employees for salary & benefits

Recruiting Lead- International Recruitments (working remotely)

Full Time

Human Resources Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing to like.

Dislikes

...need business any how for which they ask to extend shifts and work on Saturdays. They took advantage of the bad time and offered the same/ last salary. Work culture is pathetic and a lot of politics and favouritism. Management want to hear only "yes" on their every ask. They prefer to fire anybody on the same day with some hours notice and not even let the employee serve notice period of one month. They really don't care about employees. They release employee on same day with 15 days advance salary only during this hard time. if, here is rating option from 0 to 10 then I give 0 in all parameters. Here is star options so I have to select atleast one star. They knew about my father had some health issues but they asked to come onsite due to aquisition (motion recruitment) as I joined in Remote. I wasn't able to go onsite so after some time they decide to release me on same day by giving reason of no contribution from your end in the business and offers 15 days advance salary during this recession time. I'm free since August 2023 and don't have job till now. Even they didn't let me complete 6 months in the company and release me in 5th month and this short period has become blockage in my career. I spoke to some more folks who are working or worked in matrix/motion and they shared the same feedback. I'd not recommend anyone to join this company. If anybody wants to destroy their career then must join them. This feedback is based on 5 months experience working with matrix and I refused to extend the shifts and work on Saturdays.

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Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Matrix Customer Care Executive Salary FAQs

What is the notice period for Customer Care Executive at Matrix in New Delhi?

According to AmbitionBox, 100% of the Matrix Customer Care Executives in New Delhi reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Matrix Customer Care Executive Salaries in New Delhi

Matrix Customer Care Executive salary in New Delhi ranges between ₹1.3 Lakh to ₹1.7 Lakh. This is an estimate based on latest salaries received from employees of Matrix.