JPMorgan Chase & Co. Customer Service & Operations Analyst salaries in India

Likes

Salary is decent compared to industry average. Also, You don’t need to worry about the job security unless you are really bad. Work life balance depends on which line of business and what team are you working.

Dislikes

Promotions are too slow compared to your peers in US or UK. A person will stay as an Analyst or Associate for years and your peer will become a Vice President or even an Executive Director within the same timelines. Your promotions are hardly based on your performance and mostly based on how much good relationship you have with your manager and how much the management has endorsed you as a brand.

Likes

Jp Morgan provides the best in class inclusivity and job security and competitive compensation along with perfect work life balance and a culture that makes you feel like making it the only company you would ever wanna work for.

Dislikes

The thing I disliked was the interview for internal job postings. Whilst they do multiple interviews but they still open job requisition in accordance to the person they have in mind.

Likes

JP MORGAN brand Transport facility if you take Insurance Hybrid - that too controlled

Dislikes

...like and don’t worry if anyone resigns and goes Pay is too less. 8% is avg hike. Even after 6-7 years your salary will be 10-11 lpa Office poltics, favoritism too much Better look for something else out.

Likes

Company is good. It has good policies for their employees. Providing decent salary, good bonus and other great perquisites. Employees transportation and insurance cost is borne by the company and not charged from employees. Every employee is covered not just under medical insurance but under term life insurance also.

Dislikes

1. No leave encashment policy. Balance leaves will be encashed only if you are leaving the company. 2. With respect to work life balance this company is not too good. 3. This company is not an HR oriented company. Meaning it is little bit difficult to approach HR. I am not much aware of whether HR is taking any sessions or interacting with operations employees to know the working situation.

Likes

... repetitive work . One can manage and make a balance in personal and work stuff. Salary is good if you negotiate good at the time of joining. Later it becomes stagnant ( bonus is good )

Dislikes

Work , skill development , self growth is quite difficult as mostly old technologies are running since years . Senior monopoly. Very less scope for new comer to learn , implement new things , gives ideas and growth . Few people sitting since inception at senior level , they do not move resulting impacting your growth .