ITC Senior Customer Service Associate Salaries by 3 Employees (Updated 2024)

4 - 9 years exp.

₹1.1 Lakh - ₹1.4 Lakh

Low Confidence

Salary of majority employees

65% less than the average Senior Customer Service Associate Salary in FMCG Companies for 4 - 9 years of experience

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Last Updated: 12 Nov 2023

Companies similar to ITC for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Dabur Senior Customer Service Associate Salary 2 - 7 years exp. (5 salaries)	₹2.5 L/yr - ₹4 L/yr 145% more
Aditya Birla Fashion and Retail Senior Customer Service Associate Salary 2 - 8 years exp. (6 salaries)	₹2.3 L/yr - ₹4 L/yr 137% more
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RSPL Group Senior Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹1.2 L/yr - ₹1.8 L/yr 25% more
First Source Senior Customer Service Associate Salary 0 - 6 years exp. (960 salaries)	₹1 L/yr - ₹5.5 L/yr 144% more
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (915 salaries)	₹1.1 L/yr - ₹6 L/yr 196% more

Senior Customer Service Associate salary at ITC ranges between ₹1.1 Lakh to ₹1.4 Lakh per year for employees with experience between 4 years to 9 years. Salary estimates are based on 3 latest salaries received from various employees of ITC.

Experience wise ITC Senior Customer Service Associate salaries

Last Updated: 12 Nov 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
8 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
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9 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr

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Salary related reviews for ITC

4.0

Rated by 1 employees for salary & benefits

Sales Executive in Kolkata

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 27 May 2023

4.0

for Salary and Benefits

Likes

Good homely work culture but needs to be full filled objective in specific time frame. Good promotion scope for right candidate. Transparent promotion scope as per HR methodologies.

Dislikes

Salary was not upto the mark to company reputation

Quality Analyst in Malur

Full Time

Quality Assurance Department

5.0

• posted on 15 May 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is very bad . career growth is slow. There is a bond of 4 years before which you cannot resign. On the job training is not given to new joinees. setamlment duration also 4 year

Sales Executive in Alipurduar

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 Dec 2020

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Operations Manager in Kushalnagar

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 11 Aug 2023

5.0

for Salary and Benefits

Likes

Salary packages are usually always the best in the industry. Amazing job security and very timely disbursement of salaries Constantly looking for ways to develop employees intellectually and academically

Dislikes

Work culture- people in the system for years are at higher levels and there is a toxic culture. They expect you to keep working sometimes ruthlessly even on holidays.

Team Lead in Gondia

Full Time

Other Department

5.0

• posted on 02 Jan 2023

2.0

for Salary and Benefits

Likes

Last 7 years I work with ITC Ltd It's beautiful journey And I learn more skills with my seniors and I am enjoy my work

Dislikes

... india But they are not focusing ground level employees, (salesman, PSR, TL,) These employee salary is very low and company not pay travel allowance and food allowance not providing any type of life insurance accidental insurance etc.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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ITC Senior Customer Service Associate Salary FAQs

What is the notice period for Senior Customer Service Associate at ITC?

According to AmbitionBox, 50% of the ITC Senior Customer Service Associates reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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ITC Senior Customer Service Associate Salaries

ITC Senior Customer Service Associate salary in India ranges between ₹1.1 Lakh to ₹1.4 Lakh with an average annual salary of ₹. Salary estimates are based on 3 ITC latest salaries received from various employees of ITC.