ITC Customer Service Associate Salaries by 6 Employees

1 - 4 years exp.

₹1.5 Lakh - ₹4.2 Lakhs

Low Confidence

Salary of majority employees

26% less than the average Customer Service Associate Salary in FMCG Companies for 1 - 4 years of experience

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Salaries in different departments

Sales & Business Development Customer Service Associate Salary 1 - 4 years exp. (3 salaries)	₹2.6 L/yr - ₹3 L/yr
Food, Beverage & Hospitality Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.6 L/yr
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Customer Success, Service & Operations Customer Service Associate Salary 3 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.2 L/yr

Last Updated: 30 Dec 2024

Companies similar to ITC for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹1.7 L/yr - ₹2.5 L/yr 15% more
Nestle Customer Service Associate Salary 2 - 11 years exp. (6 salaries)	₹1 L/yr - ₹5.1 L/yr 48% more
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Dabur Customer Service Associate Salary 0 - 7 years exp. (5 salaries)	₹1.2 L/yr - ₹2.7 L/yr 4% less
Tata Consumer Products Customer Service Associate Salary 0 - 11 years exp. (3 salaries)	₹2.3 L/yr - ₹4.2 L/yr 36% more
Aditya Birla Fashion and Retail Customer Service Associate Salary 2 - 8 years exp. (61 salaries)	₹1 L/yr - ₹3.5 L/yr 12% less
Asian Paints Customer Service Associate Salary 0 - 5 years exp. (48 salaries)	₹1.9 L/yr - ₹4.4 L/yr 52% more
Godfrey Phillips India Customer Service Associate Salary 2 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹1.9 L/yr 13% less
RSPL Group Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹1.2 L/yr - ₹1.8 L/yr 33% less

Customer Service Associate salary at ITC ranges between ₹1.5 Lakh to ₹4.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 6 latest salaries received from various employees of ITC.

Experience wise ITC Customer Service Associate salaries

Last Updated: 30 Dec 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.9 L/yr
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3 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)	₹0.8 L/yr - ₹2.9 L/yr

Similar Designation salaries in ITC

Customer Service Officer Salary

(3 salaries)

₹5.5 L/yr - ₹9.5 L/yr

Customer Service Executive Salary

(6 salaries)

₹1.3 L/yr - ₹3.9 L/yr

Customer Service Representative Salary

(4 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹2 L/yr - ₹3.6 L/yr

Senior Associate Salary

(34 salaries)

₹3.5 L/yr - ₹9.52 L/yr

Customer Support Executive Salary

(5 salaries)

₹2.4 L/yr - ₹3.35 L/yr

Process Associate Salary

(23 salaries)

₹1.4 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹3.5 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹3 L/yr - ₹4.5 L/yr

Service Engineer Salary

(6 salaries)

₹26 L/yr - ₹27 L/yr

Salary related reviews for ITC

3.0

Rated by 1 employees for salary & benefits

Sales Officer in Begusarai

Full Time

Sales & Business Development Department

4.0

• posted on 19 Jul 2023

5.0

for Salary and Benefits

Likes

Salary ,expense on time Good company This is good company

Salary - Excellent

+1 more

Dislikes

Compny is too good culture. But manager treat to junior undisciplined way. Manager not supported to team Manager Not involve in Businesses fully injoy.

Skill development - Poor

+2 more

Sales Executive in Kolkata

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 27 May 2023

4.0

for Salary and Benefits

Likes

Good homely work culture but needs to be full filled objective in specific time frame. Good promotion scope for right candidate. Transparent promotion scope as per HR methodologies.

Salary - Good

+4 more

Dislikes

Salary was not upto the mark to company reputation

Sales Executive in Alipurduar

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 Dec 2020

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Team Lead in Gondia

Full Time

Other Department

5.0

• posted on 02 Jan 2023

2.0

for Salary and Benefits

Likes

Last 7 years I work with ITC Ltd It's beautiful journey And I learn more skills with my seniors and I am enjoy my work

Work-life balance - Excellent

Dislikes

... india But they are not focusing ground level employees, (salesman, PSR, TL,) These employee salary is very low and company not pay travel allowance and food allowance not providing any type of life insurance accidental insurance etc.

Salary - Poor

+2 more

Sales Officer in Kolkata

Trade Marketing Department

1.0

• posted on 27 Sep 2021

2.0

for Salary and Benefits

Likes

Although this company gives you peanut in the name of salary, but TE (Travel expense) makes your salary double. TE would be helpful only if you are posted in one place and not need to night stay in hotels. You can claim appx. 1300/- per working day as your TE

Job security - Good

Dislikes

I have never seen such worst culture, I don't know how manager level people feels, but I as a sales trainee and now a sales officer feels humiliated everyday. I am literally doing a job that a ordinary graduate does, I have no idea why they have recruit an MBA for this role. Posted in a rural area, no interaction with managers, no peer learning. I won't blame the company, but this role (sales trainee, sales officer, area executive) is definitely not for a MBA graduate. They also recruit for Area manager trainee, that's the best place for a MBA

Salary - Poor

+5 more

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Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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ITC Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at ITC ?

The average salary of a Customer Service Associate at ITC in India typically ranges from ₹1.5 Lakhs to ₹4.2 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Service Associate at ITC earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹NaN Lakhs per year. Customer Service Associate Salaries at ITC can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 ITC employees in India.

What is the estimated take home salary of a Customer Service Associate at ITC in India?

The estimated take-home salary of a Customer Service Associate at ITC in India typically ranges from ₹14,950 to ₹16,513 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of ITC. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than ITC for Customer Service Associate in India?

Asian Paints	₹1.9 Lakhs to ₹4.4 Lakhs per year
Nestle	₹1.0 Lakhs to ₹5.1 Lakhs per year
Tata Consumer Products	₹2.3 Lakhs to ₹4.2 Lakhs per year
Hindustan Unilever	₹1.7 Lakhs to ₹2.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ITC, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to ITC in India?

The salary of a Customer Service Associate at companies similar to ITC in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Dabur	₹1.2 Lakhs to ₹2.7 Lakhs per year
Aditya Birla Fashion and Retail	₹1.0 Lakhs to ₹3.5 Lakhs per year
Godfrey Phillips India	₹1.8 Lakhs to ₹1.9 Lakhs per year
RSPL Group	₹1.2 Lakhs to ₹1.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at ITC in India?

The salary growth for a Customer Service Associate at ITC depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at ITC:

Experience	Average Salary Range
1 year	₹1.5 Lakhs to ₹3.0 Lakhs per year
2 years	₹1.5 Lakhs to ₹3.9 Lakhs per year
3 years	₹0.9 Lakhs to ₹4.2 Lakhs per year
4 years	₹0.8 Lakhs to ₹2.9 Lakhs per year

and so on.

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ITC Customer Service Associate Salaries

ITC Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 ITC latest salaries received from various employees of ITC.