ITC Customer Service Associate Salaries by 5 Employees (Updated 2024)

0 - 5 years exp.

₹1.5 Lakh - ₹1.7 Lakh

Low Confidence

Salary of majority employees

42% less than the average Customer Service Associate Salary in FMCG Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.7 L/yr
Login to view exact salary
Food, Beverage & Hospitality Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.7 L/yr

Last Updated: 29 Jun 2023

Companies similar to ITC for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹1.7 L/yr - ₹2.5 L/yr 51% more
Nestle Customer Service Associate Salary 2 - 11 years exp. (6 salaries)	₹1 L/yr - ₹5.1 L/yr 93% more	1 job opening
Login to view exact salary
Dabur Customer Service Associate Salary 0 - 7 years exp. (5 salaries)	₹1.2 L/yr - ₹2.7 L/yr 25% more
Tata Consumer Products Customer Service Associate Salary 0 - 11 years exp. (3 salaries)	₹2.3 L/yr - ₹4.2 L/yr 78% more
Aditya Birla Fashion and Retail Customer Service Associate Salary 2 - 8 years exp. (63 salaries)	₹1 L/yr - ₹3.5 L/yr 15% more
Asian Paints Customer Service Associate Salary 0 - 5 years exp. (47 salaries)	₹1.9 L/yr - ₹4.2 L/yr 93% more
Godfrey Phillips India Customer Service Associate Salary 2 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹1.9 L/yr 13% more
RSPL Group Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹1.2 L/yr - ₹1.8 L/yr 13% less

Customer Service Associate salary at ITC ranges between ₹1.5 Lakh to ₹1.7 Lakh per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 5 latest salaries received from various employees of ITC.

Experience wise ITC Customer Service Associate salaries

Last Updated: 29 Jun 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.5 L/yr - ₹2.9 L/yr
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹2.9 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3 L/yr

View all

Similar Designation salaries in ITC

Customer Service Officer Salary

(3 salaries)

₹5.5 L/yr - ₹9.5 L/yr

Customer Service Executive Salary

(6 salaries)

₹1.3 L/yr - ₹3.9 L/yr

Customer Service Representative Salary

(4 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹2 L/yr - ₹3.6 L/yr

Senior Associate Salary

(34 salaries)

₹2.3 L/yr - ₹8 L/yr

Customer Support Executive Salary

(5 salaries)

₹2.4 L/yr - ₹3.35 L/yr

Process Associate Salary

(25 salaries)

₹1.4 L/yr - ₹8.41 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹3.5 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹3 L/yr - ₹4.5 L/yr

Service Engineer Salary

(4 salaries)

₹4 L/yr - ₹21.99 L/yr

Salary related reviews for ITC

3.0

Rated by 1 employees for salary & benefits

Sales Officer in Begusarai

Full Time

Sales & Business Development Department

4.0

• posted on 19 Jul 2023

5.0

for Salary and Benefits

Likes

Salary ,expense on time Good company This is good company

Dislikes

Compny is too good culture. But manager treat to junior undisciplined way. Manager not supported to team Manager Not involve in Businesses fully injoy.

Sales Executive in Kolkata

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 27 May 2023

4.0

for Salary and Benefits

Likes

Good homely work culture but needs to be full filled objective in specific time frame. Good promotion scope for right candidate. Transparent promotion scope as per HR methodologies.

Dislikes

Salary was not upto the mark to company reputation

Sales Executive in Alipurduar

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 Dec 2020

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Team Lead in Gondia

Full Time

Other Department

5.0

• posted on 02 Jan 2023

2.0

for Salary and Benefits

Likes

Last 7 years I work with ITC Ltd It's beautiful journey And I learn more skills with my seniors and I am enjoy my work

Dislikes

... india But they are not focusing ground level employees, (salesman, PSR, TL,) These employee salary is very low and company not pay travel allowance and food allowance not providing any type of life insurance accidental insurance etc.

Sales Officer in Kolkata

Trade Marketing Department

1.0

• posted on 27 Sep 2021

2.0

for Salary and Benefits

Likes

Although this company gives you peanut in the name of salary, but TE (Travel expense) makes your salary double. TE would be helpful only if you are posted in one place and not need to night stay in hotels. You can claim appx. 1300/- per working day as your TE

Dislikes

I have never seen such worst culture, I don't know how manager level people feels, but I as a sales trainee and now a sales officer feels humiliated everyday. I am literally doing a job that a ordinary graduate does, I have no idea why they have recruit an MBA for this role. Posted in a rural area, no interaction with managers, no peer learning. I won't blame the company, but this role (sales trainee, sales officer, area executive) is definitely not for a MBA graduate. They also recruit for Area manager trainee, that's the best place for a MBA

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

Got a question about ITC?

Ask anonymously on communities.

ITC Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at ITC?

Customer Service Associate salary at ITC in India ranges between ₹1.5 Lakhs to ₹1.7 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 42% less than the average Customer Service Associate Salary in India. Salary estimates are based on 5 latest salaries received from various employees of ITC India.

How does the salary of a Customer Service Associate at ITC India compare with the average salary range for this job?

The average salary of a Customer Service Associate at ITC is 42% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than ITC to a Customer Service Associate in India?

Nestle Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.1 Lakhs per year
Asian Paints Customer Service Associate Salary - ₹1.9 Lakhs to ₹4.2 Lakhs per year
Tata Consumer Products Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.2 Lakhs per year
Hindustan Unilever Customer Service Associate Salary - ₹1.7 Lakhs to ₹2.5 Lakhs per year
Dabur Customer Service Associate Salary - ₹1.2 Lakhs to ₹2.7 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to ITC in India?

Aditya Birla Fashion and Retail Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.5 Lakhs per year
Godfrey Phillips India Customer Service Associate Salary - ₹1.8 Lakhs to ₹1.9 Lakhs per year
RSPL Group Customer Service Associate Salary - ₹1.2 Lakhs to ₹1.8 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at ITC in India?

The estimated take-home salary of a Customer Service Associate at ITC ranges between ₹11,259 per month to ₹12,502 per month in India. The take-home salary calculation is based on the average ITC Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹1.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at ITC?

According to AmbitionBox, 100% of the ITC Customer Service Associates reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
ITC Salaries >
ITC Customer Service Associate Salaries

ITC Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹1.7 Lakh with an average annual salary of ₹. Salary estimates are based on 5 ITC latest salaries received from various employees of ITC.