ITC Senior Customer Service Executive Salaries by 4 Employees

7 - 9 years exp.

₹3.5 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

Fixed (100%)

₹4 Lakhs

Variable (0%)

₹0.0

8% more than the average Senior Customer Service Executive Salary in FMCG Companies for 7 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 7 - 8 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
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Procurement & Supply Chain Senior Customer Service Executive Salary 9 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr

Last Updated: 21 Jun 2023

Companies similar to ITC for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Senior Customer Service Executive Salary 2 - 16 years exp. (20 salaries)	₹10.4 L/yr - ₹16.3 L/yr 252% more
Teleperformance Senior Customer Service Executive Salary 0 - 8 years exp. (2.9k salaries)	₹1 L/yr - ₹5.5 L/yr 17% less
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iEnergizer Senior Customer Service Executive Salary 0 - 8 years exp. (1.2k salaries)	₹1.2 L/yr - ₹6.6 L/yr 3% more
Concentrix Corporation Senior Customer Service Executive Salary 0 - 8 years exp. (963 salaries)	₹0.9 L/yr - ₹6 L/yr 7% less
Conneqt Business Solutions Senior Customer Service Executive Salary 1 - 7 years exp. (920 salaries)	₹1 L/yr - ₹4.6 L/yr 36% less

Senior Customer Service Executive salary at ITC ranges between ₹3.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 7 years to 9 years. Salary estimates are based on 4 latest salaries received from various employees of ITC.

Experience wise ITC Senior Customer Service Executive salaries

Last Updated: 21 Jun 2023

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹4.5 L/yr
8 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
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9 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.5 L/yr

Similar Designation salaries in ITC

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(6 salaries)

₹1.3 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(6 salaries)

₹2 L/yr - ₹3.6 L/yr

Customer Support Executive Salary

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₹2.4 L/yr - ₹3.35 L/yr

Customer Service Associate Salary

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₹1.5 L/yr - ₹4.2 L/yr

Customer Service Officer Salary

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₹5.5 L/yr - ₹9.5 L/yr

Customer Service Representative Salary

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₹2 L/yr - ₹3.5 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Sales Executive Salary

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₹1 L/yr - ₹7.5 L/yr

Senior Associate Salary

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Customer Relationship Manager Salary

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₹3 L/yr - ₹4.5 L/yr

Salary related reviews for ITC

Sales Officer in Begusarai

Full Time

Sales & Business Development Department

4.0

• posted on 19 Jul 2023

5.0

for Salary and Benefits

Likes

Salary ,expense on time Good company This is good company

Salary - Excellent

+1 more

Dislikes

Compny is too good culture. But manager treat to junior undisciplined way. Manager not supported to team Manager Not involve in Businesses fully injoy.

Skill development - Poor

+2 more

Sales Executive in Kolkata

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 27 May 2023

4.0

for Salary and Benefits

Likes

Good homely work culture but needs to be full filled objective in specific time frame. Good promotion scope for right candidate. Transparent promotion scope as per HR methodologies.

Salary - Good

+4 more

Dislikes

Salary was not upto the mark to company reputation

Sales Executive in Alipurduar

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 Dec 2020

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Team Lead in Gondia

Full Time

Other Department

5.0

• posted on 02 Jan 2023

2.0

for Salary and Benefits

Likes

Last 7 years I work with ITC Ltd It's beautiful journey And I learn more skills with my seniors and I am enjoy my work

Work-life balance - Excellent

Dislikes

... india But they are not focusing ground level employees, (salesman, PSR, TL,) These employee salary is very low and company not pay travel allowance and food allowance not providing any type of life insurance accidental insurance etc.

Salary - Poor

+2 more

Sales Officer in Kolkata

Trade Marketing Department

1.0

• posted on 27 Sep 2021

2.0

for Salary and Benefits

Likes

Although this company gives you peanut in the name of salary, but TE (Travel expense) makes your salary double. TE would be helpful only if you are posted in one place and not need to night stay in hotels. You can claim appx. 1300/- per working day as your TE

Job security - Good

Dislikes

I have never seen such worst culture, I don't know how manager level people feels, but I as a sales trainee and now a sales officer feels humiliated everyday. I am literally doing a job that a ordinary graduate does, I have no idea why they have recruit an MBA for this role. Posted in a rural area, no interaction with managers, no peer learning. I won't blame the company, but this role (sales trainee, sales officer, area executive) is definitely not for a MBA graduate. They also recruit for Area manager trainee, that's the best place for a MBA

Salary - Poor

+5 more

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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ITC Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at ITC ?

The average salary of a Senior Customer Service Executive at ITC in India typically ranges from ₹3.5 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 7 years to 9 years).

The top 10% of Senior Customer Service Executive at ITC earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Senior Customer Service Executive Salaries at ITC can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 ITC employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at ITC in India?

The estimated take-home salary of a Senior Customer Service Executive at ITC in India typically ranges from ₹29,531 to ₹30,852 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 7 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of ITC. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than ITC for Senior Customer Service Executive in India?

Hindustan Unilever	₹10.4 Lakhs to ₹16.3 Lakhs per year
iEnergizer	₹1.2 Lakhs to ₹6.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ITC, depending on the role and experience level.

What is the salary of a Senior Customer Service Executive in companies similar to ITC in India?

The salary of a Senior Customer Service Executive at companies similar to ITC in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹0.9 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.5 Lakhs per year
Conneqt Business Solutions	₹1.0 Lakhs to ₹4.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at ITC in India?

The salary growth for a Senior Customer Service Executive at ITC depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at ITC:

Experience	Average Salary Range
7 years	₹4.5 Lakhs to ₹4.5 Lakhs per year
8 years	₹3.5 Lakhs to ₹4.5 Lakhs per year
9 years	₹3.5 Lakhs to ₹3.5 Lakhs per year

and so on.

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ITC Senior Customer Service Executive Salaries

ITC Senior Customer Service Executive salary in India ranges between ₹3.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 ITC latest salaries received from various employees of ITC.